Whitlingham Broad Campsite

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 16 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 15 day(s) of arrival.

General

• Bookings must not be for more than 25 consecutive nights.

Changes to your holiday

• Changes cannot be made once you have booked.

Vehicles

• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Disposable barbecues are not permitted.

Safety

• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 10 or more adults are not permitted (couples and immediate family members excepted).
• Group bookings of 1 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.

Safety

• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Sites

• Minimum spacing of 2 metres between pitches.

Changes to your holiday

• Modifications are subject to a £25.00 ($46.05) fee.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Sites

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.

Reception

• Reception is closed from noon to 2 p.m.. No arrivals are permitted between these times.
• Reception is open from 9 a.m. to 7:30 p.m. between 01/05 and 04/09 and between 05/09 and 01/05.
• Reception is unmanned after 7:30 p.m.. Please inform the park while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Occupancy

• Single-sex bookings of 10 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Vehicles

• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.
• The charging of electric vehicles is not permitted on site.

General

• The grocery shop is open between 01/05 and 20/10.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 1 day(s) before your arrival.

Vehicles

• Twin axle vehicles are not permitted on site.
• Units heavier than 3500 kilo are not allowed.
• Units longer than 7.5 metres are not allowed.

Sites

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

• Units will be allocated on arrival.

Admission

• Unsupervised minors must have a letter of authorization from their parents or legal guardian.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £65.00 ($119.73) will be charged for unclean units upon departure.