Ullswater Holiday Park

Liked Showers hot and powerful.
Grounds and park really well kept and maintained.
Reception, café and shop very nice.
Pitches nicely spaced out....campers not on top of each other.
Charging point a nice extra.

Disliked Need more shower cubicles. Maybe another block further down park
Charging point needs more sockets.
Need more electric pitches.

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Liked This was a lovely site with picturesque views, the staff were very helpful and friendly, the site was nip and clean, we were on a pretty level pitch as were all the pitches in the area we were camped. Facilities were clean and modern. Took my 2 young grandchildren and they loved it, especially the sheep in the field who they went to see every morning. Will definitely be returning 😊

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From the manager: Thank you for your lovely feedback.

Liked Went with my son so he was happy with the children's play area. The pitches were all nice short grass which were thoroughly raked. Excellent for throwing our tent up.

Disliked If you're tenting here you need a car/van full stop. It's too far from anywhere to not have your own transport.

There is a bar with a big room but entertainment was only one night out of our 2 nights and it was a man with a guitar doing cover songs. Granted he was good at his job. In my mind there would have been scope for nightly bingo or some other such entertainment that can involve the kids aswell. Bingo in hotels and the like always goes down well with all.

The onsite chippy is basically a waste of time for people on site camping. All sorts of people from the local area travel in to use the chippy and the cars are backed up out the site gates. I ended up driving out to Penrith cos I'd set my heart on a chippy meal, as had my son. I was made up we did because we went to Angel Lane chippy in Penrith and it was absolutely lovely and well worth the money.

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From the manager: Thanks so much for sharing your experience — we really appreciate honest feedback, even when it’s tough to hear.

Transport: You're absolutely right, this is why we invested in the hopper bus that now runs through the summer holidays that will pick you up directly from the campsite and take you down to Pooley bridge or Glenridding There's also a local bus that comes to the bottom of the hill that will take you further a field. We’re tucked away for that peaceful countryside feel, and this is perfect for hikers and customers that are wanting to explore the beautiful lake district by foot.

Entertainment: We’re glad you enjoyed the musician — he’s a local favourite! That said, your suggestion about more entertainment, we do have a kids disco on every Saturday with Bingo and Quiz nights which our customers love.

Chippy Queue: We hear you loud and clear. The popularity of the chippy with locals is a double-edged sword, and we’re sorry it disrupted your plans. The on site Fish & Shop is certainly making a name for its self and becoming extremely busy with the best catch of the day. However we are exploring ways to better manage traffic.
Angel Lane is a gem though — glad you and your son had a great meal there!

Thanks again for taking the time to write this. Your feedback helps us grow, and we hope we can welcome you back with a few improvements next time.

Liked Clean and welcoming staff and nice place

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From the manager: Thank you for your great feedback.

Liked Lovely big pitches, lovely views, great shower block, little shop with some local produce, and the chip chop on site was great!

Disliked Pitches near park were very loud, kids walking dogs and not picking up poo

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From the manager: Thank you for your great review, we are sorry to hear that people were not picking there Dog muck up this is something we ask customers to do, we will certainly look into this to see how we can improve this.

Liked Really nice family friendly site. Clean facilities and lovely views. Decent bar/games room and chippy on site too

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From the manager: Thank you for your great feedback.

Liked Excellent access to Pooley Bridge and the surrounding area, well signed and easy to find, generally clean and well kept. Good park for kids. Pretty sheltered from wind.

Disliked The toilets are badly distributed. The furthest camping pitches the camping overflow field (about 40 pitches all together) and about 20 touring caravans have easy access to one cubicle, one sink and one shower per gender. There are others on the site and some of them are very nice. They're just not easy to get to. This means that the toilets that are there are in very heavy use and for a couple of days had no soap.

The pitches are extremely hard and you need heavy duty tent pegs.

There's no enforcement of the group policy, noise policy or loose dogs / dog exercising policy, so don't expect the site to be as quiet as advertised. Yes, there's an emergency contact number but I don't really see enforcement of site rules as an emergency and telling the office the next day doesn't really help with at good night's sleep.

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From the manager: Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations, and we appreciate your detailed observations.

We understand how important access to clean and well-distributed facilities is, especially in the overflow field. Your comments about the limited amenities and the temporary lack of soap have been noted, and we’re actively reviewing how we can improve both the distribution and maintenance of our facilities.

Regarding the pitch conditions, you're absolutely right—some areas do require heavy-duty tent pegs due to the terrain. We’ll look into how we can better communicate this in advance to help guests prepare.

As for site policies around noise, groups, and dogs, we regret that enforcement fell short during your stay. While we do provide an emergency contact, we agree that proactive management is key to ensuring a peaceful environment.

Your feedback is a valuable reminder, and we’re working on ways to strengthen our on-site presence and responsiveness.

We’re grateful you brought these issues to our attention. It’s through honest reviews like yours that we can continue to improve the experience for all our guests.

Liked Great location in non electric pitch field. Liked the chippy on site too. Clean facilities and friendly staff

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From the manager: Thank you for your feedback.

Liked I popped in with my son for weekend.Our impression -Amazing place ,we will visit you guys again shortly...

Disliked N/A

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From the manager: Thankyou for the great feedback.

Liked The whole site is fantastic!
Well maintained
The fish and chips are lovely
As are the staff onsite
Great location and facilities!

Disliked No fire pits allowed

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From the manager: Thank you for your feedback.