Pet Rescue Fundraising Campsite

Syntes om Absolutely loved camping here with the family. Have stayed a few times before in a 2 man tent with the eldest and have always found it nice and peaceful but staying with the family was really amazing. Firstly thanks to Marj for being so welcoming and lovely. She was really helpful and it felt like the site was well cared for, she even drove round each morning with a giant sweet bucket for the kids, it felt like a proper family atmosphere. The site itself is in a stunning little location with beautiful surrounding views of the hills around Dyserth. We were mostly lucky with the weather and with the site being really open and spacious, it was lovely siting outside our tent each evening whilst the kids went off and played on the park. This was another bonus, the park is in the centre of the campsite on site 1 and so the kids can go off and play for hours and you can keep your eye on them, never had that at any campsite before, we found it brilliant!

The facilities were great, simple and basic but thats exactly what we love when camping. Toilets/showers/pot wash/water stations etc, were all spotless and working well.

I would highly reccomend staying at this site, we had an absolutely wonderful time and it felt very homely and peaceful during our stay. We shall be back on our next trip definitely!

Syntes ikke om Nothing to dislike whatsoever.

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Syntes om nothing

Syntes ikke om booked last minute, they wouldn’t let us on the site as i didn’t have my dogs vaccination card, which when i read terms and conditions i understood but the woman was very very rude !! wouldn’t refund us or nothing, after driving 3 hours left us stranded in wales would not recommend!

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Fra bestyreren: I was not rude but as you were not the person who made the booking or the dogs owner & I had already explained to the young lady who booked and was the dogs owner and she had accepted the reason why I refused admission, as she admitted not reading the T&C on Pitchup or on our email confirmation.
You came into reception shouting demanding a refund as the T&C were broken no refunds are due, the booking was for 3 young adults & a dog for 1 night I think you have caused a fuss were non was required. Visitors starts earned 0*

The T&C for dogs arriving on site are clearly stated}
Please don’t blame the staff if you don’t read our T&C
2. Upon arrival, proof of an up-to-date vaccine is required for your pet to stay on-site. This requirement protects both our pet visitors and the rescue dogs from illness. For safety, dogs must always be on a lead while on our premises.

Syntes om Nothing as didn't stay

Syntes ikke om Dogs vacation form isnt high enough on requirements for site

Didn't realise had to check a mile down the email,

Site said should be at top of email from site which still haven't received,

Turned up before 2pm and was made to feel they was doing me a favour by speaking to me before 2pm

Booking was cancelled by site
no refund

Ruined our camping away with the dog

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Fra bestyreren: See Pitchup T&C clearly stated
Also your confirmation email directly from the campsite states item 2 (copied for you below) Clearly States & explains why
Please don’t blame the staff if you don’t read our T&C
2. Upon arrival, proof of an up-to-date vaccine (photo of V/card or Email on your phone) is required for your pet to stay on-site. This requirement protects both our pet visitors and the rescue dogs from illness. For safety, dogs must always be on a lead while on our premises. Don’t forget to bring poop scoop bags.

I spoke to you during my lunch break instead of making you wait until 2pm

Syntes om Nice tidy site the hosts were lovely has toilets and a shower with a pot wash area too the hosts seem lovely and welcoming campsites in a nice area close to local towns and good transport links value for money large pitches too

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Fra bestyreren: Thanks for the very nice review we are really pleased you enjoyed our site & facilities. We are very convenient for local access to Rhyl, Prestatyn and if you don't want to use the car there is a local bus route and the trains into Chester or Llandudno. Until next time happy camping and safe travels.
Marj & family

Syntes om Staff, set up and the most amazing shower, powerful, hot! Great pitch nice and level and amazing views 360! Worth every penny!

Syntes ikke om Absolutely N/A

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Fra bestyreren: Hi and thank you for your kind review it was great to meet you are you are always welcome. The showers are great and free to use that's a bonus these days along with the fabula's views, so until next time happy camping and very safe travels
Marj & Family

Syntes om Easy to book very last minute easy check in and lovely site and people who work hard and raise some funds for pet charity.
10 mins drive to coast.
Very peaceful level pitches which were all grass, with a few having ehu, grounds were kept very well and clean.
Met a few other friendly guests that return regularly.
At weekends has a little cost bar and food van that open for a few hours.

Syntes ikke om Only downside (which was not a problem for us but maybe for others) can't fill tank up with water and can only use portaloos at night time on second site.

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Fra bestyreren: Hi it was very nice to meet you, we are pleased you had a pleasant stay sadly we cant fill motorhome water tanks as we are on a water meter but we can fill hand hels or roller barrels water, as most people will eventually be on meters it will become apparent cost wise why we cant afford to fill tank on the price we charge.
The portaloo's on site 2 are for night time convenance but you are still able to walk over to the flushing toilet that are illuminated all night if you don't want to use your own facilities. We hope your next visit may be fore longer than one night and you will be very welcome until then safe travels and happy camping in your home from home
regards. We are pleased you found our regular campers friendly that's always a joy
Marj & family
We may start a star system for campers and you would be 4*

Syntes om Absolutely loved my stay thank you so much

Syntes ikke om Nothing

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Fra bestyreren: Thank you we are happy you enjoyed your stay and you will be most welcome should you pass this way again. Happy camping and safe travels
M

Syntes om Everything about the place, no shortage of what you need

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Fra bestyreren: We are so glad you enjoyed your stay and your roof tent looked great, we hope you have many happy camping experiences and we will always be happy to welcome you back. Thank you for your review happy camping and safe travels until next time
Marj & family

Syntes om Owners were lovely stands out most. First time taking youngest camping, site was secure and well maintained. Nice little park on site. Toilets and showers not far away with good signage.
Nice, reasonable food made on site for when didn't fancy cooking.

Syntes ikke om Can't think of anything, perhaps poy wash water got really hot very quick. But learnt add cold first. So easily solved

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Fra bestyreren: Thank you for your lovely review it was so nice to see the children playing they certainly seemed to enjoy the site & swings. You will always be welcomed back and we are sure the children will be egger to return they will have the camping bug by now:) Until next visit happy camping and safe travels
Marj & family

Syntes om We had a marvelous time, everything on site & in need of nothing. Marge was absolutely brilliant as was John & Ian & we can't wait to return. So very, very pleased about everything & would definitely recommend. Neil & Heather Roberts.

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Fra bestyreren: Your review is uplifting thank you it's so nice when the work everyone onsite carries out is appreciated. We are really pleased you had a good visit and we hope it wont be to long before you back again. Until the from Everyone here on site, thank you stay safe and happy camping
Marj, Family and staff