Waterside Leisure Park

Líbí se Waterside is in a good location with all attractions within walking distance. There's a club at the entrance and Woodys opposite

The super pitches have everything you need and drain that you can out your toilet waste down.

Staff friendly and helpful, site clean and well kept.

Facilities we clean and well kept for the ladies or though my husband said the gents never had toilet paper and weren't very clean.

Nelíbí se We won't stay at Waterside again because of the metered electricity system they have. you require a card that you top up in the office during opening times , you can only add to the meter when it's on zero so two nights the electricity went off during the night setting alarms off on the fridge and waking up to a freezing cold van and no hot water.
We have a relative requiring a sleep apnoea machine over night who occasionally comes away with us so this system of top up is definitely no good for anyone requiring medical equipment that needs a regular supply.
The machine eats electric and was consuming about £1-£1.50 an hour.
Not a site for us in the future

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Líbí se Location,

Nelíbí se Very tight to reverse on the pitch, and electricity charged at high rates.should be all in the pitch price.
We got a free night, dur to season but would not go at the normal pitch price at £33 a night

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Líbí se Pitches were a great size and quiet but it is end of season.staff are friendly and helpful as had a small problem when we arrived but sorted with no fuss.
Club at the entrance is great loved playing bingo in it a real atmosphere.

Nelíbí se Toilets are clean but could do with some tlc as tatty.
Locks broken on cubicles and no toilet roll in some of the cubicles.

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Líbí se Great site, easy to get in great facilities

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Líbí se Location

Nelíbí se Electric should not be on a top up basis. Shower block needs updating and in gents needs a bench to put your items

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Od správce: Dear Carol,

Thank you for taking the time to leave your feedback. We're pleased you enjoyed the location, although we're sorry to hear some aspects of your stay didn't meet your expectations.

We would like to highlight that you booked during our 3 for 2 offer, meaning one night of your stay was free. This brought the cost of your fully serviced hardstanding pitch down to just £22 per night, with some electric credit included. Yet, disappointingly we received a low score for value for money!

We appreciate that during the autumn months, with cooler temperatures, heating is used more frequently and electric credit can understandably run down quicker. We recommend using gas heating, or a combination of gas and electric, to help make your included credit last longer.

We have taken on board your comments regarding the shower block and the facilities in the gents' toilets, and appreciate you bringing these to our attention.

Thank you again for your feedback.

Líbí se Brilliant site, great pitches, clean showers/toilets, brilliant pub, very welcoming, relaxed and quiet too.

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Od správce: Thank you so much Samantha for your lovely review! We're really pleased you had such a great stay and enjoyed the peaceful atmosphere, clean facilities and pub. We'd love to welcome you back again in the future.

Líbí se Site was clean

Nelíbí se Toilets need some renovation

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Od správce: Thank you for your feedback. We are pleased to hear that you found the site clean, although we are sorry that your overall experience was disappointing.

The Tavern pub is managed and operated as a private business, independently from Waterside Leisure Park. We appreciate that the behaviour you experienced in the pub, including the swearing and level of drinking, was not suitable for everyone. We understand there was a celebration taking place at the time, but we apologise for the experience you received.

We also note that you requested a late departure on the Sunday, which we were happy to accommodate. In light of this, we are particularly disappointed to receive a review which rates our customer service at only 4/10.

We do take your comments regarding the toilet facilities on board and will continue to look at improvements.

Líbí se Just perfect for us,onsite clubhouse,access to town convenient buses.

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Od správce: Thank you, Arthur, for taking the time to leave us a review. We’re really pleased to hear that you found the site just perfect for you and enjoyed the Tavern pub, the convenient location and easy access to the town and bus services.

It’s great to see that you enjoyed your stay overall and were happy with the facilities and service we provide. We really appreciate your feedback and hope to welcome you back again soon.

Líbí se We loved every minute here . Perfect 👌clean, spacious, really polite staff . We wanted to stay longer .

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Od správce: Thank you so much for your lovely review! We’re delighted to hear that you loved every minute of your stay and found the site clean and spacious, with friendly and polite staff.

It’s always fantastic to hear that guests enjoyed their stay so much that they wished they could have stayed longer! We look forward to welcoming you again in the future.

Líbí se Closeness to sea front. Nice welcoming staff. Having all the drains etc by the side of your pitch, so no lugging chemical waste miles to empty etc. Good size pitch.

Nelíbí se Although the pitches are large, getting into them is abit tight. My hubby drives a hgv so used to getting in tight spaces. But the couple that arrived just after us struggled and hit the caravan op them. The bins are a long way off. Most sites we have used in the past have bins in each area. These were up by the shower block only and very very full.

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Od správce: Thank you Helen for your lovely review and for taking the time to leave us your feedback.

We’re really pleased you enjoyed your stay overall, especially the cleanliness of the site, the size of the pitch and how close you were to the seafront. It’s also great to hear you found our team welcoming.

Regarding access onto the pitches were sorry there was a struggle pitching up, however no issues were raised with our team, we would have been happy to assist where we can to ensure a better arrival experience. Indeed, we thought ahead and upgraded your pitch to a fully serviced hardstanding pitch, at no additional cost due to having very soft grass from the heavy rain. We hope this improved your experience with us.

Our bins do regularly get emptied, but at weekends, when the site is particularly busy, it can be challenging to keep them as we would want them. We’ll certainly continue to monitor this and do our best to keep on top of it.

Thanks again for choosing to stay with us. We’re delighted you would visit again and we hope to welcome you back in the future!