Frederiksværk Camping

喜欢 Lovely site large pitches friendly staff good facilities.
Felt very safe staff doing nightly checks to make sure no one wanders onto site

不喜欢 Only suggestion would be to put a chart up to say when cleaning of showers takes place to avoid turning up and waiting she’s as it’s abit of a trek from the far out spots

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喜欢 Spacious plots, very friendly staff,
Quiet and peaceful.

不喜欢 Maybe suggested sign on wall with shower cleaning timetable so you know when to avoid going.

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喜欢 Piękne, zielone, spokojne miejsce - byliśmy na początku sierpnia i było luźno. Trochę przypadkiem wypadł nam tu nocleg po wizycie w Kopenhadze, ale widać, że warto celowo wybrać taką opcję - jedzie się w jedną stronę niecałą godzinkę, za to cena kempingu jest naprawdę dobra. W okolicy jest co robić i oglądać, obsługa bardzo miła, jak zresztą wszystko w Danii. Polecamy.

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喜欢 Cute place.
Friendly staff.
A lot of facilities in the service house.
We arrived late and left early so can't give a full honest opinion..

不喜欢 The cleanliness of said service house.
The showers were full of hair and mould..
The smell wasn't great.

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来自经理: Dear James,

Thank you for your honest feedback, and I completely understand that a short overnight stop doesn't give the fairest picture of a place — though I'm glad the staff and facilities still made a good impression in that time.

That said, I want to address the cleanliness of the service house directly, because you're right to flag it. Hair, mould, and any unpleasant smell in the showers is not the standard we want for our guests, and I take that seriously. We've recently tightened our cleaning routines with more frequent checks throughout the day, specifically targeting showers, corners, and drains, and we're continuing to work on getting this fully back to where it should be.

Thank you for taking the time to share this with us — it genuinely helps us improve. We'd love the chance to show you a cleaner impression on a longer stay sometime.

Kind regards,
Julius
Frederiksværk Camping & Hostel

喜欢 Julius was very friendly and accommodating. Check out time was sunset which meant we could explore frederiksvaerk for the morning. Great location; rural yet city centre.

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来自经理: Dear Nicola,

Thank you so much for this lovely review — it really means a lot! 🌿

I'm so glad you enjoyed the flexible sunset check-out and had time to explore Frederiksværk before heading off — and that you felt the "rural yet city centre" charm of our location. That combination is exactly what we love about being here, and it's wonderful to hear it made your stay with your family even better.

It was a real pleasure having you and your little ones with us. We hope to welcome you back for another visit before too long!

Warm regards,
Julius
Frederiksværk Camping & Hostel

喜欢 Very helpful man on arrival, with finding a pitch.
The lady on reception was very pleasant.
It’s a beautiful, natural setting. But…

不喜欢 The shower room ( mixed, but we knew that) only had three showers out of four open for the whole site. They are very old which isn’t a problem in itself, but nothing was clean.
The floors were grimy and other campers didn’t help by leaving things like razors, shampoo bottles and a huge amount of black hair in the shower, which was there for more than a day.
The benches, walls, pipe work , floor corners , and skirting boards, need deep cleaning!
The service point fresh water tap was so grubby it was sticky, the tap next to it had no label to show if it was drinking water or not … The grey water drain needed cleaning out so the water could then drain away properly.
The chemical toilet area needs a thorough clear/clean as it was overgrown with weeds. The tap needs cleaning and the hose needs cleaning or replacing and the sink needs a thorough clean.
We felt that site management were not checking facilities were being cleaned to a good standard.
The laundry room ( for campers use) was almost inaccessible for two days due to piles of bedding? on the sink work top and floor area.
This is a beautiful but not a cheap site. It could be massively improved with more effort to clean it up. Old and a bit tired can be ok if it’s clean. A few days work with some effort - and then keep on top of it.

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来自经理: Dear guest,
Thank you for taking the time to write such a thoughtful and honest review — and for your kind words about the welcome and our setting. You are absolutely right, and I want to say a sincere thank you rather than make excuses.

The cleaning standard you describe is not what we want to offer, and we've already taken action. We have reviewed our entire cleaning routine: the shower room is now checked three times a day, with proper deep cleaning of floors, corners, benches, walls, skirting boards and pipework — not just a surface wipe. We're keeping a close eye on hair in the showers and on soap and paper being topped up throughout the day.

We're also cleaning up the service point and the chemical toilet area, sorting the fresh-water tap and labelling, and clearing the drain so it runs properly. And the laundry room will be kept clear and accessible at all times.

Your feedback has genuinely helped us pinpoint exactly where to put our effort, so thank you. "Old and a bit tired can be okay if it's clean" — that's a fair standard to hold us to, and it's exactly what we're working towards.

We'd love the chance to welcome you back and show you the difference.

Kind regards,
Julius Topp
Frederiksværk Camping & Hostel

喜欢 Empfang sehr freundlich und hilfsbereit.
Problem gelöst

不喜欢 Sanitäreanlagen
nicht sauber
Alles bisschen alt und schimmelig

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来自经理: Liebe Gäste,

vielen Dank für Ihre ehrliche Rückmeldung — und es freut mich sehr zu hören, dass es trotz allem ein gelungener Urlaub für Sie war, und dass Sie den Empfang als freundlich und hilfsbereit erlebt haben.

Gleichzeitig möchte ich auf die Sanitäranlagen eingehen, denn Ihre Kritik ist berechtigt. Sauberkeit und ein gepflegter Zustand sind genau das, was wir unseren Gästen bieten möchten, und da sind wir aktuell nicht dort, wo wir sein wollen. Wir haben unsere Reinigungsroutinen in letzter Zeit deutlich verschärft, mit mehreren Kontrollen über den Tag verteilt, und arbeiten kontinuierlich daran, den Zustand zu verbessern.

Vielen Dank, dass Sie sich die Zeit genommen haben, uns dies mitzuteilen — es hilft uns wirklich weiter. Wir würden uns freuen, Sie ein anderes Mal mit einem besseren Eindruck begrüßen zu dürfen.

Herzliche Grüße
Julius
Frederiksværk Camping & Hostel

喜欢 Schöner Stellplatz
Freundliches Personal
Sehr gute Lage

不喜欢 Toiletten sehr dreckig
Mülltonnen voll

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喜欢 it was everything i was looking for,place for my tent,shower ,toilets,lovely crew

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喜欢 Le personnel est très professionnel et le Camping 🏕️ est magnifique

不喜欢 Rien

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