Trossachs Holiday Park

喜欢: Park was lovely
Staff helpful when approached
The pod was ideal for somewhere to sleep as we were out each day.
My 7yr old enjoyed the park and all the kids played great together and all ages.

不喜欢: POD was not as clean as I would have expected. A small place like the pod I would expect the mattresses to be lifted and cleaned under. The bed my son slept in had 2x chewing gum and fruit wedged down the side. The double bed had bits of nails, hair and dirt. I cleaned both up and didn’t approach staff as we arrived later than expected (back of 4) and they were finishing shift at 5pm.

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喜欢: Had a great stay
Staff are so helpful ☺️

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喜欢: Was so peaceful and welcoming

不喜欢: Perfect in my opinion

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喜欢: Immaculate toilet & showers

不喜欢: Play area is small but ok for young children.

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喜欢: High standard of accommodation, new, maintained and clean. Toilet/shower block immaculate, well heated and clean. Staff friendly & helpful

不喜欢: Poor quality of mattress, could feel every spring. Poorly spec'd heating system (only 400W) outside temp was -3 room was cold. Room was probably loosing 400W from the windows alone.

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来自经理: Thanks for your feedback Stephen, we'll look at those issues raised and thanks for the positive feedback.

We hope to see you again soon.

喜欢: Very friendly staff. Facilities were clean. Quiet which was nice we stayed near the play park although not many children were on site which was good.

不喜欢: Didn't get a telephone signal. Although was nice to switch off from the world i couldn't check on my cat with the cat sitter. They do have wifi but we couldn't get any of it.

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来自经理: Thanks for your feedback, we hope to see you again soon.

喜欢: Spacious fully serviced pitches (although the water wasn't working on ours but we were offered to move with no issues)
Quiet area
Shower block was clean if a bit chilly but we did go in winter!
Good walks nearby
Shop on site although we didn't use it. 10 min drive into Aberfoyle.

不喜欢: Unfortunately the toilet/shower block for the touring pitches was out of order so a little bit of a longer walk to the toilets.
Touring area seems fairly new and is now a bit separate from the rest of the park. What was shown on their website as the touring pitches (in amongst the trees on stepped land) is now dedicated to statics. Not such a big deal for us but just to be mindful as you're now a bit further away for the shop/reception area.

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喜欢: Nothing

不喜欢: We have stayed at this park many times previously without any issues beforehand. Stayed for 2 nights recently on the new touring pitch toilet block closed had to walk to older shower bloke at top of park area park was full of large mud holes which we had to walk over to get to toilet block. No soap in either gents or ladies toilet to wash your hands gents toilet had no heating. Definitely will not be back staff have let touring standards of park slip.

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来自经理: We're sorry to hear your stay wasn't a good stay, we're working on the issues you've mentioned and hope to have these rectified soon.

喜欢: Nice and quiet no fireworks

不喜欢: Light in gents toilet goes out to quick

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喜欢: Het huisje en het vriendelijke personeel.

不喜欢: De geur van natte hond in het huisje. De matrassen waren echt slecht.

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