Silverburn Park Campsite

喜欢 Great location, great facitlies, level pitch and lovely, quiet small park. Plenty of walks, right on the beach so we had a very happy - albeit worn out - furbaby ..and easy walking distance to Leven for essentials....already planning our return.

不喜欢 Nothing to dislike at all...was just ideal

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喜欢 The pod was lovely really clean and comfy was nice to just get away for a night and chill for my birthday loads of lovely walks about and not a far walk at all from the beach etc will defo be back with the kids this time though!

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喜欢 Location is beautiful, the park, the beach and accessibility of town and bus stops. We loved the place and overall we enjoyed our stay.

不喜欢 Being on a building site! It was unfortunate timing but feel we should have been warned about this - the workmen arrived and started working adjacent to our van at 7 am! We had to walk through the building site area and between all the workmen to get to the washrooms. It also made the surrounding area very muddy. It would also be great to have a small wash block for the vans so that we wouldn't have to walk to the main one on the camping ground which is also very busy at weekends, whether or not there is work going on.
And a small thing that would make a big difference would be to have a sign asking people to remove outdoor shoes before going in the washrooms - and maybe provide a small box to put them in - would help keep the floor inside clean - otherwise you get out of the shower onto a muddy floor.

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来自经理: Thank you for taking the time to leave your feedback. We're sorry that the ongoing construction work affected your stay. We appreciate that it's not ideal, which is why we have been advising guests of the works before arrival via our pre-arrival communications.

Thank you also for your constructive suggestions regarding the washroom facilities and shoe storage. We always welcome feedback like this and will certainly take your comments into consideration as we continue to improve the site.

We hope you'll consider visiting us again once the construction work has been completed, so you can experience Silverburn Park at its best.

喜欢 The location is beautiful, the park, the beach and access to town all fantastic. Staff very kind, washrooms kept clean.

不喜欢 Not really a dislike but it would be good to have a wash block nearer the vans and to suggest that people leave outdoor shoes at entrance to keep showers clean.
The ethos of the park is great and we were pleased to support the community development even though workmen arriving at 7 am was a bit disruptive.

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来自经理: Thank you for your kind review. We're delighted you enjoyed the beautiful location, our facilities and found the team welcoming. It's also lovely to hear that you appreciated the ethos of the park and the work of the community trust.

Thank you for your helpful suggestions regarding the washroom facilities and keeping outdoor shoes at the entrance—we really appreciate feedback like this and will take it into consideration. We're also sorry that the early morning construction work caused some disruption to your stay. We look forward to welcoming you back once the project has been completed.

喜欢 Great view

不喜欢 Long walk to toilets round a building site

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来自经理: Thank you for your review. We're pleased you enjoyed the views during your stay.

We're sorry that the walk to the toilet facilities wasn't to your liking. The route has been temporarily affected by the ongoing construction works, and we appreciate that this isn't ideal. We have been making guests aware of the works prior to arrival and look forward to welcoming visitors once the project has been completed and the site is back to normal.

We hope you'll consider visiting us again in the future.

喜欢 Wonderful team. Very responsive and friendly. Beautiful, peaceful seaside and forested location. The birdsong is pure zen! The Cottage Window and the Walled garden are highlights too. Tge scones are he’s only! Overall, many more positives versus the (very) few niggles, and somewhere I look forward to returning.

不喜欢 Need a bigger communal fire pit or more of them if the campsite is full up. It was not feasible for everyone to cook like that. Maybe a few more mobile bbq tables, strategically placed near the fire hydrant for more space. Loo paper was scarce. Noisy big group kept usu up way past quiet hours and this doesn’t seem to be possible to report or monitored by cam manager.

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来自经理: Thank you so much for your lovely review. We're delighted you enjoyed the peaceful surroundings, the birdsong, the Walled Garden, the Cottage Window and, of course, the scones! It's wonderful to hear that you're already looking forward to returning.

We also really appreciate your constructive feedback. Your suggestions regarding the communal fire pit and additional BBQ areas are valuable, and we'll certainly take them into consideration. We're sorry that you experienced a shortage of toilet paper and that noise from other guests affected your stay. We ask all guests to respect our quiet hours and will continue to do our best to ensure everyone can enjoy a peaceful stay.

We look forward to welcoming you back to Silverburn Park again soon.

喜欢 Lovely site with sea view, walled garden and cafe window. Once bike hire up and running will be great for trips along the coastal path.

不喜欢 Tent pitches all alongside each other, doesn’t give you much space. Noisy - kids running around the tents till gone 11pm

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来自经理: Thank you for your review. We're delighted you enjoyed the sea views, the walled garden and the café, and we hope you'll be able to make use of the bike hire on a future visit.

We're sorry to hear that noise from other guests affected your stay. We do ask all guests to be considerate of others, particularly during our quiet hours, and we'll continue to remind visitors of this to help ensure everyone has an enjoyable stay.

We hope to welcome you back again soon.

喜欢 It was everything and more we loved it

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来自经理: Hi June, thank you so much for the lovely review. We're glad you loved your stay with us and look forward to welcoming you back soon :)

喜欢 Small site with only 4 pitches for small campervans with plenty of space. There's a separate grass area for tents along with a few pods. Really beautiful walled garden just next to the site.

不喜欢 The toilets & showers are on the tent field which is separated from the campervan area by a building site for the renovation of the flax mill. On our 3 night stay the toilets & showers weren't attended to on the first 2 days - luckily there weren't many people on site so they weren't too bad. The building works are substantial and look like they are going to go on for some months.

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来自经理: Hi Ian, thank you for taking the time to leave a review, it's much appreciated. My sincerest apologies about the toilets & showers, unfortunately we had some staffing issues due to illness. We have since had an internal review and have taken actions to make sure a situaton like that doesn't occur again.

喜欢 Nice view

不喜欢 Dirty toilet and shower facilities which weren’t cleaned whilst we were there. We have learnt several new words since the builders arrived on the building site next to us at 6.30am each morning!

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来自经理: Hi Linda. I'd like to apologise once more about the the cleanlieness of the campsite showers and toilets. As we discussed in person, I was also very unhappy about that. It turns out we had staff issues in my absense, the member of staff who should have been looking after the campsite had to work in the cafe instead. We have had a meeting and altered staffing rotas so this won't be an issue again. I've emailed you directly too.