Springfields Countryside Caravan and Camping

喜欢 Generous ptch sizes with a great countryside view

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来自经理: What a beautiful photo of the view from your pitch—thank you for sharing it!

We are so pleased to read your private feedback that you had the restful, peaceful break you wanted. Knowing we helped you achieve that is the best feedback we could ask for.

We're delighted you also liked the generous pitch sizes and the views. We'd love to have you visit Springfields Countryside Caravan and Camping again whenever you need another break.

喜欢 Friendly, clean, beautiful views, a haven away from the hustle and hustle, a perfect place to make happy memories.

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来自经理: Thank You for Your Wonderful Review!

Thank you so much for taking the time to share your experience with us!

We are absolutely delighted to read that you found our site friendly, clean, and a haven away from the hustle and bustle. Our fully-serviced grass touring pitches are designed to give you comfort with those beautiful views, and it makes our day to know we provided a perfect place for you to make happy memories.

We truly appreciate the high recommendation and look forward to welcoming you back again soon!

喜欢 Excellent facilities and friendly hosts. Beautiful Pizzas available on a Friday evening for a reasonable price. Water points throughout the site. Made friends with a lovely friendly cat :)

不喜欢 uneven pitches for non-electric made it so the tent could only be pitched in one direction - the wrong direction for the weather :(

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来自经理: Thank you for taking the time to leave a review. We're happy to hear you enjoyed our excellent facilities, found the team to be friendly hosts, and loved the Friday evening pizzas! It's also lovely to know you made a feline friend during your stay!

Addressing Your Concerns:
We're genuinely sad to see that you wouldn't recommend us to friends or consider returning, and this is entirely down to your experience with one of our non-electric grass pitches.

We sincerely apologize that your assigned pitch was so uneven it limited your tent's setup direction, especially since this put you in an unfavourable position for the weather. We do our best to maintain all our pitches, but some of our grass pitches can shift and settle over time, and we regret that this impacted your stay.

Moving Forward:
We want to assure you that had we been made aware of the issue with your pitch when you were here, we would have immediately offered to move you to an alternative non-electric pitch to ensure you had a comfortable and enjoyable stay. Your comfort is our top priority.

We hope you'll consider visiting us again in the future. We'd love the opportunity to show you the high standard of camping experience we aim to provide to all our guests!

喜欢 Absolutely everything. Facilities immaculate, well stocked and lots of piping hot water.
Extremely friendly staff. Sharon and David are amazing and nothing was too much trouble for them.
Pizza Friday is a boon, we rarely eat pizza, but it was so good, we had them two weeks running.
We've been caravaning for decades, and this site is in our top 3 sites EVER, and so easy to get to as it's just off of a 'A' road.

不喜欢 There was nothing to dislike.

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来自经理: Dear Jan and Sharon,

Wow! What a fantastic review—thank you so much!

We are absolutely thrilled to hear that you had another wonderful holiday with us and that you found absolutely everything to your liking. To be ranked in your top 3 sites EVER after decades of caravanning is an incredible compliment, and it truly means the world to us.

We are so glad you appreciated the immaculate facilities, the piping hot water, and the convenience of our location just off the 'A' road.

And, of course, we are delighted you enjoyed Pizza Friday so much that you had it two weeks running!

It's been our genuine pleasure to look after you, and we'll be sure to pass your lovely comments on to all the staff, especially Sharon and David. David was also very grateful for the feedback regarding the last-minute changes.

Thank you again for your kind words and for your well wishes for Sharon—they are much appreciated. We are already looking forward to seeing you both again next year!

Warmest wishes,

The Team at Springfields.

喜欢 All great. Very accommodating and so friendly

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来自经理: Hi Emma,

Thanks for your lovely review! We're so glad you enjoyed your stay with us at Springfields.

It's great to hear that you found our pitches excellent and the team accommodating and friendly. We'll be sure to pass your kind words on to the team.

We hope to see you and your family again soon!

Best wishes,

The Springfields Team

喜欢 Everything very welcoming we go here every year

不喜欢 Nothing

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来自经理: Hi Belinda and family,

Thank you so much for the lovely review! It's wonderful to hear that you had another great stay with us and that your children continue to love Springfields. We always enjoy welcoming you back and are so glad to be your family's favorite place to visit.

We appreciate you taking the time to share your experience and we look forward to seeing you all again next year!

Best wishes,
The Springfields Team

喜欢 Everything amazing site will be back at easter

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来自经理: Hi,

Thanks so much for leaving a review! We're so glad to hear you and the kids loved your stay in our ready tent. It's great that you were able to make the most of your time here despite the weather not being at its best.

We really appreciate you adding those photos—it's wonderful to see the kids enjoying themselves so much! It means a lot to us.

We can't wait to welcome you back again at Easter, don't forget to book early to avoid disappointment.

All the best,
The Springfields Team

喜欢 Lovely little welcoming campsite. Wry clean facilities and helpful staff.

不喜欢 Nothing

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来自经理: That's fantastic! Thank you so much for your lovely review and for being a returning guest—it means a lot to us!

We're thrilled to hear that you found the campsite welcoming, and that you appreciated the clean facilities and the helpful staff. Maintaining a clean and well-kept site is a top priority for us, so your kind words are a great encouragement.

A special thank you for sharing the wonderful photos from your stay, especially the ones showing how pretty the site looks at night and the delightful picture of the friendly cat that charmed your children! It's great to know the wildlife brings a little extra joy to the stay.

We look forward to welcoming you and your family back to Springfields Countryside Caravan and Camping again soon!

喜欢 Amazing campsite.
Throughly clean EVERYWHERE!
Would highly highly recommend

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来自经理: Thanks so much for the amazing review! We're so glad you enjoyed your stay and that you found our campsite to be clean. We can't wait to welcome you back again soon, and we really appreciate you recommending us to your friends.

The Springfields Team

喜欢 We loved everything at Springfields! The wardens, the bell tent, the facilities, everything was brilliant. Lovely surroundings, no noise at night, and staying in the bell tent was fab. We had our own fireplace, loungers, picnic table and parasol. We also had table and chairs inside so we could eat in the bell tent if we wanted or if the weather was bad. We had an electric fire and the double bed was comfy. Lots of lighting options within the bell tent, as well as a kettle and mugs. We had a fab stay.

不喜欢 The chair beds were a little hard. One of the showers was loose on the wall but not a big deal.

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来自经理: Thank you so much for taking the time to share such a wonderful and detailed review of your stay in one of our Deluxe Bell Tents! We're absolutely delighted to hear that you loved everything about Springfields, from the wardens and facilities to the beautiful surroundings.

It sounds like you really made the most of the little touches we provide with the bell tents—we're glad you enjoyed having the fireplace area, loungers, and the option to eat inside with the table and chairs. Hearing that the bell tent felt spacious and the double bed was comfy is fantastic feedback for us!

We especially appreciate you including those great photos of the bell tent! It's so helpful for future guests to see the setup and those lovely personal touches you mentioned.

We've noted your feedback regarding the chair beds being a little hard and the loose shower head. We always want to ensure maximum comfort for our guests, so we will certainly look into options for the chair beds and get that shower secured right away. Thank you for bringing these minor points to our attention!