Stratford Racecourse Touring Park

Tyckte om: Loved it here , lovely site nice little walk into stratford

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Tyckte om: Clean warm showers. Clean site

Tyckte inte om: Lady on the golf cart wasn't the most pleasant. I had been told our pitch would be on the fence line (6 year old so easier to control) but she tried to put us on a pitch middle of field. When I questioned her about this she said it's because I was 40 minutes early (11.20) and the pitch we were having hadn't vacated yet for 12. The motor home on this pitch stayed the 3 days we were there. She went off to the office and told me not to move. When coming back she sped past and just shouted "Follow me" and pointed to our pitch. She watched my back to the fence and just left. No idea where toilets were, elsan point, water etc etc. No communication at all.

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Från föreståndaren: Thank you for your review, I am sorry that I made you wait, but as you pointed out you were 40 mins early so I had to check pitches, knowing you had been with me previously in April 2022 I felt I did not have to explain where everything was.

Tyckte om: Pleasant 25 min walk into Strafford upon Avon. Clean facilities. Pleasant and helpful staff. Would recommend.

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Tyckte om: Excellent ,organised clean and welcoming

Tyckte inte om: Nothing

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Tyckte om: Nice site, walkable distance into Stratford although there is a bus stop nearby. Facilities all good although it can be a bit of a hike for the toilet/shower block, which were very clean, the showers were included in the pitch cost and worked by a lever tap ( much better than a push button), loved the walk around the track on the access road. Would certainly recommend.

Tyckte inte om: Nothing

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Tyckte om: Lovely site ideal for walks close to the town and very reasonable price .Made to feel very welcome would definitely be booking again

Tyckte inte om: Nothing

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Tyckte om: Lovely setup clean facilities

Tyckte inte om: Was a little to far away from toilets

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Tyckte om: Very nice sit ,friendly staff,very clean sit ,toilets very clean overall 100 percent 👍

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Tyckte om: The people and place

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Tyckte om: Location and lovely walk into Stratford upon Avon.

Tyckte inte om: Lack of security on site, no barrier. We were near to families of travellers that were disruptive into the early hours, cars driving on and off site at all hours at speed and they left lots of rubbish. I didn’t report this as I was worried about repercussions.

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Från föreståndaren: Thank you for your review. I am sorry to hear that the location was the only aspect of our park you liked, unfortunately due to the nature of our park being part of the racecourse, we cannot offer a security barrier. I would like to point out that apart from the warden who welcomed you, there were 2 other sets of wardens who were both situated in the same area as yourself, they did not report to me any concerns or issues and neither did any other guests. I am disappointed however that this was not brought to the wardens attention at the time but, instead you chose to write it in a review!, had you reported this at the time i can assure you we would have investigated it and if any problems were found we could have resolved this or imposed any relevant sanctions without any repercussions to any of our guests staying on park. I note your low score for customer service, it is a shame that you felt our service level wasn't adequate but we were never given the opportunity to demonstrate it.