Понравилось Restaurant and location.

Не понравилось Nothing

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От менеджера: Dear Paul, Thank you very much for your kind review! We’re delighted that you enjoyed our location and restaurant. We hope to welcome you back again soon. Kind regards, Camping Platja Cambrils Team

Понравилось Pleasant location and staff.

Не понравилось Very poor that the site is advertised with a restaurant but for our two night stay the restaurant was closed. We should surely have been told this when we booked. The site is a twenty minute walk to the town and there is a very steep access road to the site which we had to cope with on both nights of our stay. In addition we were plagued with flies for the whole time we were there which made it impossible for us to sit by our van.

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От менеджера: Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location and the friendliness of our staff. Regarding the restaurant, we would like to clarify that during the two days of your stay, both the bar and restaurant were open for lunch service, although they were closed in the evenings. We completely understand your disappointment if this did not meet your expectations, and we are sorry for the inconvenience. Although the bar and restaurant are independently managed, we will be happy to pass your comments on to their management. We also regret the inconvenience caused by the flies. This was an exceptional and short-lived situation which, as can be seen from reviews collected over more than 11 years of operation, is something that has almost never been mentioned by our guests. As for the walk to the town, the distance and access road are accurately shown on our website so that guests can decide whether our location suits their preferences. Many visitors enjoy the peaceful setting and the scenic riverside walk to Zumaia, although we understand that the uphill access may not be ideal for everyone.

Понравилось Location and facilities.

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Понравилось Facilities were fine.

Не понравилось Location was difficult to get to and there was not much nearby. Our main problem was that there was no restaurant available for some reason that was not quite clear. When we asked at reception we were told that a chiringito was open and we were given directions to find it. After a considerable walk in the heat we found that it too was closed ( on a Thursday evening. )When we returned to reception the young lady was unapologetic and clearly not interested.

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От менеджера: Dear Paul D, We are truly sorry for what happened during your stay and, above all, for the way you felt you were treated when you returned to reception. We sincerely apologize for the attitude you experienced. It was certainly not our intention for you to feel unattended or that your concerns were not important. We understand how frustrating it must have been to walk in the heat to a beach bar that was closed and then feel that you did not receive the help or empathy you deserved when you came back. We are very sorry. Regarding the restaurants and beach bars in the surrounding area, their opening days and hours can vary depending on the season, and some of them are commonly closed on Thursdays during the period of your stay. Nevertheless, the information given to you at reception should have been checked more carefully before directing you there. We understand that this may have been an oversight, and we sincerely regret the inconvenience caused. We are especially sorry that the way the situation was handled made you feel ignored or uncared for. That was never our intention, and we will take your comments seriously. We sincerely hope you can forgive us and that you might give us another opportunity to welcome you in the future and provide you with the experience you should have had. Kind regards, The Camping Team

Понравилось Location, facilities and restaurants.

Не понравилось Nothing

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Понравилось Location is ideal for visit to Cádiz and the facilities were very well kept.

Не понравилось Nothing

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Понравилось Excellent facilities and restaurant.

Не понравилось Nothing

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Понравилось Restaurant and location. Enjoyed a lovely walk along the river. Ideal location to visit Salamanca. Good pitch and facilities.

Не понравилось Nothing

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Понравилось Great location near to local town where we enjoyed a really good meal. Friendly and welcoming staff and good facilities.

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От менеджера: Thank you for your kind review! We’re glad you enjoyed our location, the welcoming staff, and the facilities. We look forward to welcoming you again soon!

Понравилось Restaurant and location very near to public transport to Valencia.

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Понравилось Staff were friendly and tried to help. They were apologetic about the situation regarding Storm Benjamin and the effects on the site.

Не понравилось Poor toilet and shower facilities. The pitches were uneven and paths and access were very poor.

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Понравилось Location - near to beach and transport.

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Понравилось Excellent reception. The young lady was very helpful and accommodating. Nice pool and restaurant. Easy access from motorway. We would be happy to stay again and would recommend to friends.

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От менеджера: Hello Paul! Thanks so much, you made Tia's day when we gave her the feedback. We look forwards to meeting you again, and until then, safe travels!

Понравилось Stunning location with very good facilities and pool.

Не понравилось Restaurant was very expensive.

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Понравилось Location is excellent in terms of visiting sites of the city. Very nice restaurant and pool. The facilities were very good and the camp is well laid out

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Понравилось Location very good in terms of visiting San Sebastián. Helpful staff and very pleasant, clean facilities.

Не понравилось Nothing

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От менеджера: Dear Paul. Thank you very much for your kind words. We’re delighted to hear that you enjoyed your stay and that both our location and the service provided by our team met your expectations. It’s especially rewarding to know that you found our facilities clean and pleasant — we truly appreciate your feedback. We hope to welcome you back soon on your next visit to San Sebastián! Warm regards. Reception Team.

Понравилось Location of campsite.

Не понравилось Toilets were awful, like something from twenty years ago. No toilet paper, no toilet seats and sinks in a separate area and no soap in that area either. Urinals were in open space outside. Reception was unhelpful and in general the campsite had a run down feel.

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