Adria Ankaran Camping

Понравилось L emplacement

Не понравилось Piscine eau salée
Wc sales
Cher pour les prestations
La barrière fonctionnait par intermittence

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От менеджера: Dear Melanie,
Thank you for taking the time to share your feedback. We are delighted that you enjoyed our location, but we are sorry that your visit did not meet your expectations.

We take your comments regarding the cleanliness of the toilets seriously and will look into them with the relevant teams. We are aware that the cleanliness of the toilets is an important part of a pleasant stay. As for the barrier, it is important to provide the correct number plate upon arrival; otherwise, it will not operate correctly. Reception is on hand to assist you with any queries or malfunctions. We’ll be happy to look into the problem and try to resolve it as quickly as possible. There’s also a bell at each barrier which you can ring in the event of any problems or malfunctions. The barrier is closed between 11 pm and 6 am to ensure peace and quiet at night, when driving within the campsite is prohibited. In this case, you can leave your car in the designated car park nearby and re-enter in the morning.

We also understand your concerns regarding the seawater swimming pool and the value for money. As the campsite is close to the sea, the pool water is seawater and is treated accordingly. However, we realise that not all guests are happy with this arrangement.

Thank you for your honest feedback. It helps us to improve our services. We hope that on your next visit you will give us the opportunity to improve your experience.

Kind regards,
Barbara, Camping Adria

Понравилось La proximité immediate de la mer. La disponibilité du personnel (installation et desinstallation rapide). La proximité de commerces et du bus pour Koper. Très arboré.

Не понравилось La piscine est à l eau de mer traitée au chlore : très agressif. Aucun toboggan. Le prix très élevé (350€ pour 3 nuits en camping car). Probablement car nous avons réservé tardivement. Activités payantes (mini golf, jumpy, tennis, wellness très cher !) + vidange caissette payante.

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От менеджера: Dear Sandrine,
Thank you for sharing your experiences with us and highlighting both the positive and negative aspects of your stay. We are delighted that you enjoyed the immediate proximity to the sea, the friendliness and responsiveness of our staff, the easy access to shops and bus links, and the pleasant shade provided by the many trees. The campsite is situated in a Mediterranean oasis, dominated by pine trees that provide pleasant shade.

We are sorry that you were disappointed with the swimming pool facilities, particularly the lack of a water slide and the way the water is treated. We will take your comments into account when planning future facilities.

We also understand your concerns regarding prices and additional charges. Accommodation prices do not vary depending on the date or occupancy levels. Prices are not higher for late bookings, but this does affect the choice of pitches (the later you book, the fewer options you have for choosing a pitch). With regard to individual additional services, we strive to maintain quality and ensure appropriate conditions for their provision. Emptying the waste tank is only charged if you wish to have the chemical toilet cassette cleaned; all other services are free of charge (tank refilling, grey water discharge, removal of the chemical toilet).

Thank you for your feedback, it helps us identify areas where we can further improve our services and the guest experience. We hope you’ll visit us again.

Kind regards,
Barbara, Camping Adria

Понравилось nettes Personal an der Rezeption und im Restaurant

Не понравилось Industriegelände störend im Anblick. Das Hotel ist überzogen teuer

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От менеджера: Liebe Wolfgang,
Vielen Dank für Ihre Bewertung und die freundlichen Worte über unser Personal an der Rezeption und im Restaurant. Es freut uns sehr, dass Sie mit deren Freundlichkeit und Gastfreundschaft zufrieden waren.

Gleichzeitig bedauern wir, dass Sie der Blick auf das Industriegebiet gestört hat und dass Sie unser Angebot im Verhältnis zum Preis als zu teuer empfunden haben. Wir sind uns bewusst, dass das Preis-Leistungs-Verhältnis für unsere Gäste sehr wichtig ist, daher schätzen wir Ihre Meinung und werden sie bei der weiteren Verbesserung unseres Angebots berücksichtigen.

Das Industriegebiet ist leider Teil der weiteren Umgebung unseres Standorts, auf die wir keinen Einfluss haben. Wir bemühen uns jedoch, unseren Gästen durch eine gepflegte Umgebung, Grünflächen und ein hochwertiges Angebot einen möglichst angenehmen Aufenthalt zu gewährleisten.

Vielen Dank, dass Sie sich die Zeit für Ihr ehrliches Feedback genommen haben. Wir hoffen, Sie bei einem möglichen zukünftigen Besuch mit einer positiveren Erfahrung überzeugen zu können.

Mit freundlichen Grüssen,
Barbara, Camping Adria

Понравилось La grande piscine.

Не понравилось Emplacement petit et très serré avec les voisins.
Les sanitaires n'étaient pas propres ( cigarettes dans les WC, moucherons plein les lavabos).
Fonctionnement de la douche pas pratique car il faut badger avec sa montre bleue pour avoir de l'eau.
Bacs à vaisselle en plein soleil.
L'accès à la mer sur du béton.
Vue sur le port industriel.

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От менеджера: Dear Jessie,
Thank you for taking the time to write such a detailed review. We’re delighted that you enjoyed our large swimming pool, but we’re sorry that your stay didn’t live up to your expectations.

We’ve taken your comments regarding the cleanliness of the toilets seriously and will look into them with our team. We also understand your concerns regarding the size of the pitches, their proximity to neighbouring guests and the space for washing up. We strive to maintain high standards of cleanliness, but during the peak season this is extremely difficult to guarantee, as it can happen that an area is cleaned one moment and is dirty again the next. As we are an eco-campsite and water is a precious resource, we wish to encourage guests to use the showers in a more eco-friendly manner. Due to the large number of external visitors, we wish to restrict the use of the toilet blocks to campsite guests only. For this reason, our guests are provided with wristbands to identify them as campsite guests. Use of the showers is unlimited for campsite guests; the only restriction is the water supply itself, for the sake of environmental efficiency.

Certain features of our site, such as the concrete access to the sea and the layout of the pitches, are part of the campsite’s layout and, unfortunately, cannot be changed. Nevertheless, we want our guests’ experience to be as pleasant as possible. The campsite is situated right by the sea; on one side it overlooks the harbour, whilst on the other it offers views of Italy and the open sea.

We are sorry that you were disappointed given the price and your experiences at other campsites. Your feedback is important to us, as it helps us identify areas where we can improve.

Kind regards,
Barbara, Camping Adria

Понравилось Przyjemny wypoczynek w cieniu drzew, rozwinięta infrastruktura sanitarna, jest sklep, restauracja, atrakcje dla dzieci. Bardzo polecam.

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От менеджера: Dear Lena,
thank you for your time in writing this kind message. Your opinion means a lot to us and helps us to improve and get closer to our guests.

We are extremely pleased with the praise and it will encourage us in our further work.

We are preparing many innovations and improvements for the next season.

In the hope that you will visit us again in the future, we warmly welcome you,

Kind regards,
Barbara, Camping Adria

Понравилось Dobrá vybavenost kempu

Не понравилось Poloho kempu je dost nešťastná, výhled na přístav s kontajnery. V noci to hučí jak tovarna. Moře ani pristup do něj také nic moc. Podruhé bych si tento kemp nevybrala.

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От менеджера: Dear Lucie,
Thank you for taking the time to share your opinion with us. We’re delighted that you were pleased with the excellent facilities at our campsite.

We’re sorry that the location of the camp and the view of the harbour didn’t quite meet your expectations. Our campsite truly has a view on the harbour on one side and on the other side there is a beautiful view on Italy. We’re sorry that the noise at night affected your stay. Saddly, we can not have any influence on that.

We are also aware that the sea and access to it are an important part of every guest’s holiday, so we are sorry that this aspect of our offering did not meet your expectations. We do make different improvements every year, but not every decision brings a positive feedback.

Thank you for your honest feedback, it helps us to better understand our guests’ expectations.

Kind regards,
Barbara, Camping Adria

Понравилось Nagyon jó hely

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От менеджера: Dear Anonymous user,
Thank you for your time in writing this message. Your opinion means a lot to us and helps us to improve and get closer to our guests.
We are extremely pleased with the praise and it will encourage us in our further work.
We are preparing many innovations and improvements for the next season.
In the hope that you will visit us again in the future, we warmly welcome you,

Kind regards,
Barbara, Camping Adria

Понравилось Rozsah služeb, čistota

Не понравилось Dle mého názoru je drahý, moře nic moc

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От менеджера: Dear Anonymous user,
Thank you for your feedback and for your praise regarding the range of our services and the cleanliness. We are delighted that you have recognised this.

We also understand your views on the price and the sea. The price depends on the many services and facilities included at our campsite, but we realise that every guest has a different perception of the value for money. We also understand that expectations regarding the sea vary.

Thank you for taking the time to share your experience with us.

Kind regards,
Barbara, Camping Adria

Понравилось ein super Mix vom seaview campingpitch auf Moderne und Tradition. Ruhig und die Waschhäuser sind zwar nicht ganz so modern, aber stets sauber. die Lichter des Industriehafens machen das Ganze zum Besonderen. der dogpark der Stadt ist nebenan, muss man aber das Gelände verlassen. Hundestrände sind ok, aber nicht die Hübschesten. unser Hund liebte es von den Stufen -503 Stellplatz- ins Wasser zu hüpfen

Не понравилось wer viel Rasenfläche sucht bzw. benötigt ist fehl am Platz. Eher Beton, Kieselstrand

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От менеджера: Sehr geehrte Frau Barbara,
Vielen Dank für die ausführliche und ehrliche Bewertung! 😊 Es freut uns sehr, dass Ihnen die besondere Mischung aus Moderne und Tradition, die ruhige Lage und die Sauberkeit unserer Waschhäuser gefallen haben. Schön, dass auch Ihr Hund seinen Spaß hatte – besonders beim Sprung vom Stellplatz ins Wasser! 🐶💦

Vielen Dank auch für den Hinweis zur Rasenfläche. Der Campingplatz verfügt über viele Grünflächen, insbesondere im Bereich der Stellplätze. In der Hauptsaison ist dies aufgrund der hohen Temperaturen jedoch nicht immer sichtbar. Was den Strand betrifft, gibt es zwar einige betonierte Bereiche, am Hauptstrand findet man jedoch auch weichere, begrünte Flächen im Schatten der Pinien – ganz so, wie es sich für eine mediterrane Lage gehört.

Wir hoffen, Sie hatten trotzdem eine schöne Zeit bei uns und würden uns freuen, Sie wieder einmal begrüßen zu dürfen!

MfG,
Barbara, Camping Adria

Понравилось L’emplacement, grand et plat avec tente c’est super
Électricité ok
Très bien situé
Accès plage
Supérette, bar, restaurant, mini golf
Sanitaire propre
Piscine extra

Не понравилось L’ouverture aux douches avec un bracelet (on l’oublie souvent)
Transat et parasol payant à la piscine et au bord de mer (très cher en plus 7 euros le transat et 7 euros le parasol)
La petite piscine pour les petits enfants jamais remplie en 3 semaines bien dommage pour ma petite de 8 mois…
Pas assez d’animations

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От менеджера: Dear Anonymous user,

Thank you very much for your review and for taking the time to share your experience with us. 😊 We’re delighted that you enjoyed your pitch, the campsite’s location, the direct access to the beach, as well as our toilet facilities, our swimming pool and the various services available on site.

We have also taken note of your comments regarding the wristband required to access the showers, as well as the charges for sun loungers and parasols. Your feedback is invaluable and helps us identify areas where we can continue to improve.

Regarding the paddling pool, we’re sorry that it wasn’t filled during your stay and that your little girl wasn’t able to enjoy it as much as you would have liked. We fully understand your disappointment.

Finally, we have taken note of your comment regarding the lack of entertainment. We are constantly striving to adapt our programme to offer activities that best suit our guests.

Thank you once again for your feedback, and we look forward to welcoming you back! 🌿☀️

Kind regards,
Barbara, Camping Adria