Rockbridge Park

Понравилось Very nice site, with big pitche, clean facilities and friendly staff. Lovely positioned near a river and with direct access to it, great for relaxing holidays and very dog friendly. Our dog loved the enclosed dog field , and he was even welcomed with a tennis ball as a gift at Check in😍 Dogs even have their own shower and shampoo if needed. Facilities were very nice. toilets and showers were clean, nice dishwashing area, a few books, magazines and games available to borrow too. And of course the cherry on top and the main reason we wanted to see this campsite, the amazing sky full of stars (never seen so many and so beautiful to be fair) and their observatory with the telescope. Really nice touch 👌 There is no shop on site (they sell some ice cream though), so if you forget something at home your only choice is walking 30 min to Preisteigne or drive there if you can.

Не понравилось The bright lights near the observatory which obstructed the much expected views. We have still enjoyed the stars from the pitch but with the telescope not a lot of luck (the EV charger next to the dome was making so much light and was reflecting too much directly on it) . The cozy area created there is amazing and definitely a nice touch but would be even better in a darker area of the campsite 😁

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Понравилось Warm, 'on-the-ball' welcome at reception and helpful, friendly staff
Super site
Spacious pitches
Excellent facilities
Wonderful location (riverside pitch)
Walks in every direction from site

Не понравилось Disconnecting my WiFi connection before checkout time of 11 am after a four-night stay was a surprise and disappointing! Especially as the internet would have been useful arranging onward travel and accommodation plans! 😔

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От менеджера: Many thanks for your review Louise, it is much appreciated. Sorry you had Wifi issues on the last day, we will look into this, as access to this is 24/7, we don't have remote access to switch it on or off.

See you again soon, all the team at Discover Parks.

Понравилось Beautiful location on a riverside pitch.
Campsite was very well looked after. Very friendly reception staff.

Не понравилось Nothing really!

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Понравилось Location, river and very clean toilets and showers!

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Понравилось Peaceful, clean with good shower blocks.

Не понравилось No children’s play park. Would’ve been something for our grandson to do.

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От менеджера: Good Afternoon,

Thank you for your comments, we are sorry there isnt a park on site, but we don't advertise as having one on bookings. We like to encourage the children to explore nature and the river walks.

Many thanks. Team at DP

Понравилось Dog wash excellent. Dog off lead area good. River for dog was a positive. Friendly staff. Facilities clean.

Не понравилось Multi-party bookings. 5 pitches taken up by one large group making lot of noise until midnight. Coin slot in Laundry positioned out of reach for short people.

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От менеджера: Good Afternoon,

Thank you for your comments, we have taken these on board and will review our group bookings where possible.

Понравилось Riverside pitch was great with the addition of cows coming down daily to drink.

Не понравилось Showers! The worst possible. Had a push button that had to be depressed constantly to get water. Struggled to wash face and couldn’t even attempt to wash my hair. Such a simple fix but with others saying the same thing, I can’t believe they haven’t installed simple lever system to eradicate such a problem. Such a let down from an otherwise amazing site.
Hand soap dispenser at ladies hand wash didn’t work. Had to hope a shower room was free to get hand soap.

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От менеджера: Good Morning Marie,

Thank you for your feedback, we have the push showers in order to help with our sustainability credentials, we found before they were installed showers were being left running, which as you can imagine isn't very sustainable. That being said we will look into the timings of the push settings to allow some more time to help the need for consistent pushing.

Many Thanks
Jack

Понравилось Our pitch was spacious with a lovely view. The facilities were very clean and the staff were welcoming and helpful.

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От менеджера: Thank you for the great review, we are so glad that you have enjoyed your stay with us here at Rockbridge Park. We are very lucky to have all the welsh hills around which give us those amazing views. The great team here on park do a fantastic job looking after the parks. We hope to see you again soon.

Понравилось Site was amazingly maintained staff were amazing pitches well spaced and identified kids play in the river

Не понравилось Very secluded other than a small shop 10 minutes away for bere essentials supermarkets minimum 30min drive children not overly tolerated by long term stays

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От менеджера: Good Afternoon,

Thank you for your comments, if you wanted to reach out with any comments in order to help us improve on the low scores please do.

Thanks. Team at DP.

Понравилось Friendly staff, nice clean site and clean facilities.

Не понравилось Could of done with a little shop on site

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От менеджера: Thank you for great review, we are so glad that you have enjoyed your stay with us. We have started a little shop in the reception with a few items but we do like to encourage people to use Presteigne to keep the town going as its a small Welsh Town.

We hope to see you again in the future at Rockbridge Park.