Burton Springs

Понравилось Good facilities generally. Really cool little honesty shop selling great honey they make on the farm.

Не понравилось As we were having our breakfast, the owner came up and told us that there would be an extra £20 charge for charging our EV overnight. It was plugged in via a 13-amp plug on a mobile mains unit, and only actually pulled around 7 amps to add ~30 miles of range overnight, so that we had some wriggle room to get home. This is a commonly done thing and there was nothing in any of the documents to say that this was not permitted. I stood in front of him and worked out that even at 69p per kWh, which is over twice the UK average and about what one might pay at motorway services, it would have cost £8.40. His response was "Let's call it a tenner then". In reality, he almost certainly made a profit on the £5 I had already spent. The conversation was loud and embarrassing for my partner, so I paid up.

All in all, I paid for an electric pitch, I paid £5 to connect the electricity, then I had to pay an unmentioned £10 charge for actually using it.

It is a shame because we were looking forward to going back, but I don't dare drive past it in future in case the guy helps himself to any more of my cash.

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От менеджера: Thank you for your review and especially for mentioning the charging of your EV car via the 16amp hook up box on each pitch which is what you use to plug domestic appliances in via a 13amp cable. ie kettle, phone charging, cooking etc.
Firstly, by your own calculations you used "£8.40" you think, this is still £3.40 over the £5 paid, so I can only assume that you would of expected us to pay that additional money for you to charge your car. Whilst talking to you in the morning, you where boiling a kettle, cooking bacon on an electric cooker and toasting bread. All in addition to charging your phones and on top of that plugging your car in to charge. Unsurprising we had to come out at 5.30am, as the electric had tripped due to the over loading, which was caused by you. Had you of asked about EV car charging we would of pointed out the ACTUAL charger to you. I fear your partner was more embarrassed by the clearly cheeky actions of trying to sneak in a car charge, knowing that this wasn't allowed.

We very clearly have an EV charger onsite for guests to use and pay for their car charging, also this has the correct amps for car charging, so that it doesn't over load the electrics. We ourselves own a 40kw zoe, fully electric car, so understand how much it costs to charge cars.
We are a micro site, owned by husband and wife, we are not part of a massive chain or group and get NO help with outgoings. As you can only image our expense has tripled over the past year and we operate on the minimum or margins.
We are on commercial electric rate, which is A LOT MORE than domestic.

Понравилось Well looked after facilities, large pitches, very friendly, helpfull and considerate staff, good spaces for kids to play and great dog field, didnt use fishing lakes this time but will be returning to take full advantage of everything there is to offer

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Понравилось Loved the site, really friendly owners, facilities are really well kept, toilets/showers really clean, lakes were beautiful and felt like the tent field was really safe for the kids to play.

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Понравилось Excellent pitches, spotlessly clean toilets, great facilities for children and those who like fishing. Nice quiet campsite and convenient location to visit National Trust properties

Не понравилось Nothing to dislike

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Понравилось Well kept site, facilities all clean and modern, owners friendly and always present somewhere on site if needed (not needed by us) small site shop handy.

Не понравилось Nothing to dislike here

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Понравилось Everything, it's wonderfully run. Everything spotless and well equipped. My son was fishing and the fish well being definitely paramount.
It was a quick overnight stay but we shall be returning for longer with friends too.

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Понравилось Lovely lakes and great hosts. Excellent facilities.

Не понравилось Nothing

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Понравилось Area clean and tidy and facility’s were fab fishing lakes were nice very friendly staff

Не понравилось Nothing

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Понравилось The dog field was very useful, the site was clean and tidy and the washing facilities were some of the best we have used on a campsite.

Не понравилось It didn't affect us but the house being built looks like it will overlook the entire camping field which would put us off staying again.

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От менеджера: Hi
Thank you for your review and we try really hard to make sure that all the facilities are clean, as there is no worse!
It is our house and it is now finished, The bedrooms are on the top, so we really wont be looking over everyone. This is our forever home, as we wont be a campsite forever. One day we will return the fields back to grazing for animals.

Понравилось Good facilities, clean & tidy site.
Very friendly & informative hosts.

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