Burton Springs

Liked The fishing pond was pretty enough and the water in the showers was hot.

Disliked We were disappointed with our stay, particularly with the condition and cleanliness of the toilet and shower facilities.

The main camping pitches are essentially situated in what feels like a car park. This wasn’t necessarily a major issue for us, but it isn’t particularly attractive or relaxing as a camping environment.

The biggest concern, and something I would strongly recommend the owners address, was the extremely strong smell of sewage around the toilet facilities and also at the washing-up area. This wasn’t just an occasional unpleasant smell – it was genuinely one of the foulest smells we have experienced and made using these areas very unpleasant.

The toilet and shower facilities also appeared to be in poor condition and did not feel particularly clean. The toilets had reusable fabric hand towels, similar to towels you would have at home, which doesn’t seem particularly hygienic for facilities being used by a large number of people. On the first toilet I used, the white hand towel was visibly brown and heavily soiled in the middle.

The showers were mouldy and generally quite grotty, and there were no sanitary bins available for used sanitary products or nappies, which we found particularly disappointing. The overall condition of the cubicles gave the impression that they weren’t being cleaned as regularly or as thoroughly as they should be.

What made this particularly frustrating was seeing signs throughout the facilities reminding guests to wash their hands and prevent the spread of germs, while the facilities themselves didn’t feel hygienic.

We also noticed dogs being allowed off the lead with no staff presence around, which was another concern.

There are some things that could be improved relatively easily, but the cleanliness and sewage smell in particular really need to be addressed. We appreciate that camping facilities aren’t expected to be luxurious, but they should at least be clean, hygienic and well maintained. Unfortunately, based on our experience, we wouldn’t choose to stay here again.

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From the manager: Thank you for your review. We are sorry that you were disappointed with your one-night stay, although we would like to provide some context to a few of the points raised.

Your visit was during an ongoing heatwave, following four periods of extreme heat and virtually no rain since June. This is why our fields were extremely dry with very little grass, and also why we had a strict **no-fire policy** in place. We appreciate this was disappointing, but the safety of our guests, site and surrounding countryside has to come first.

We were particularly surprised by your comments regarding cleanliness. Our toilets and showers are **cleaned four times a day** and are regularly complimented by guests, even while we are running at full capacity with up to 160 people during the school holidays. There are also **sanitary bins and bags in every toilet**.

We are an **off-grid site** with our own sewage treatment plant rather than mains drainage. Unfortunately, when guests flush nappies and other unsuitable items, the pumps can become blocked and require immediate attention, which can occasionally cause an unpleasant smell until the problem is resolved.

We use reusable hand towels because electric hand dryers would create too much noise around our peaceful fishing lakes. We have also investigated paper towel systems, but providing these across eight individual facilities would cost approximately £8,000 per year. That said, a heavily soiled towel is not the standard we expect and would have been replaced immediately had we been made aware.

Finally, the dogs mentioned were our own and were with us while we sat with friends celebrating a birthday. They remained with us throughout.

We are a relaxed, friendly and personal site, and we understand that this style of camping will not suit everyone. We are always happy to receive constructive feedback and make improvements where needed, but we also feel it is important to provide context for future guests.

We wish you all the best with your future camping trips.

Liked Great campsite with modern facilities, onsite shop and common room with fridge, kettle and microwave. The campsite is relatively close to the coast path, which is convenient for hikers. Didn’t fish myself, but it seemed a nice fishing site, too.

Disliked It was a bit bright on the campsite at night due to construction at the closeby power plant. Of course, that’s out of the campsite‘s control and not their fault.

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Liked Everything was very good

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Liked Overall, we enjoyed our stay; it was our first camping trip, and it was a good one. We were very pleased to find toilets and showers on-site. There is a shop in case you forgot anything. The location is great, the hosts are friendly, and there are lovely bodies of water nearby where you can take a walk and relax.

Disliked Our spot was right by the access road, so we could hear everyone driving past early in the morning; if you are a light sleeper, this might be bothersome. Otherwise, everything was fine.

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Liked Ruhiger Platz und alles was man braucht vorhanden.

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Liked Everything we needed for a peaceful short break. Handy honesty shop on site, nice clean toilets and showers only a short walk away.

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Liked Lovely small campsite
Excellent showers

Disliked Noise especially from main house. Thumping music

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From the manager: This was during the afternoon and for a birthday, it wasn’t very loud and all music/noise stopped at 8pm. We cant stop people celebrating a birthday during the day and infact its lovely to hear joy and laughter. We are in school holidays and there will be noise as the weather is great.

Liked Excellent site. Very clean and lovely bell tent

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Liked Lovely quiet rural area , large pitches very friendly owners who are proud of their site which they look after very well , the self contained toilet /shower cubicles with sink only the second site that we have found them on bonus.

Disliked Not the campsites fault but no local pubs nearby make sure you are stocked up on food

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Liked The cleanless of site,prices in shop,camping pod itself,got everything what you need inside,even cutlery and plates

Disliked Nothing totaly

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