Perran Springs Holiday Park

Dear Guest,

We are sorry to read that you found our park as having too many rules. We believe the rule to which you are probably referring, is one regarding fire safety. We asked your partner to move your camper van awning further away from the guest next to you, as you were far too close to their caravan. You did have plenty of space on a large corner hardstanding pitch, so could easily move the small drive-away awning. However, your partner immediately became very aggressive for no reason and refused to move, and said he would be up to collect his money the morning after. However, later that day you were seen moving the awning as requested and no more was heard.

After this, you asked if you could place some wedding garments in our laundry overnight, so they would not crease as you were going to a wedding the following day. We agreed and your clothing was placed in by yourself and immediately locked in safely as requested until collected by your partner upon opening.

We did however, have complaints from several other guests regarding loud aggressive swearing coming from a gentleman in your unit one night, but it did not happen again.

Any rules on the park are there for a reason and most have been requested by local health and safety officers. We believe we are flexible where possible and are always friendly. However, like all establishments we do not accept abuse to staff by guests, when simple requests are made for the benefit of other guests staying on the park.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for your review and high score, we look forward to seeing you again.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for the detailed review and high score. We appreciate your comments and always look for ways in which we can improve the park. We hope to see you again.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for your review and high score. We are pleased to read that you found the cleanliness of our facilities to be 'of an extremely high standard'. We hope you visit us again.

Best Wishes,
Perran Springs

Dear Guest.

Thank you for taking the time to write your review. We are pleased you found our facilities excellent and pitches spacious.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for taking the time to leave a review. We are pleased you liked our location and showering facilities. We appreciate the great score and look forward to seeing you again.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for your review and high score, your comments are appreciated.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for your review and high score. We are pleased you found our shower facilities spotlessly clean. We are a small family run park and as such do not keep the Reception open all day during the week. However, as you mention, we are always available at the House and are pleased to see each guest personally to their pitch on their arrival.

We hope you will visit us again.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for the great score. We look forward to seeing you again.

Best Wishes,
Perran Springs

Dear Guest,

Thank you for your review and high score. The mobile signal in Cornwall can be a bit hit and miss, this is out of our control but we know it can be frustrating at times. You did have the choice to pay for an extra night and this was offered verbally to you during your stay. We are always available in the Reception or the House, so payment can either be made direct to ourselves in person, or online. We apologise if this was not made clear to you.

Best Wishes,
Perran Springs