Greenacres Campsite

Понравилось: Nice clean shower and toilet block. There was a cafe on site with food/drinks which is useful. I think they had breakfast croissants too.

Не понравилось: Couldn't choose your pitch. I had some people quite close to me and could hear their conversation. I was on the side nearer the wash block but wouldn't have liked being far away on the other side of field.

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От менеджера: Thank you for taking the time to leave us your feedback — we're really pleased to hear you appreciated the clean shower and toilet block, and found the on-site café and breakfast options useful!

We’re sorry to hear that you weren’t entirely happy with the pitch allocation. While we don’t offer pitch selection when booking online, we always do our best to accommodate preferences where we can. If you'd let us know during your stay that you'd prefer to be in a different spot, we’d would have moved you if we could so please do bear that in mind in the future.

Please feel free to give us a call when booking and we will reserve your preferred pitch for you if we can.

We really hope to welcome you back again soon!

Понравилось: Lovely flat pitches
Peaceful
Walking distance to town
Friendly staff
Spotlessly clean
No road noise

Не понравилось: Absolutely Nothing

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Понравилось: Great pitches, very clean toilet&shower block. Lovely and peaceful

Не понравилось: Nothing

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Понравилось: Lovely site with clean toilet blocks and front area and very peaceful
Showers lovely
Nice welcome at reception from the owner
Plenty of space and freedom
Good level pitches
Easy walk into Coleford itself via gate in corner of top field
Lidls and co op only 5 mins drive away
Puzzlewood and Symonds Yat only few miles too
Thank u for a wonderful stay

Не понравилось: Potential future problem with the lodge /outdoor hot tub and music booming at the entrance with loud guests which we did encounter as mixing camping and holiday lets I would say doesn’t mix and very late one evening and one afternoon was very noisy but of out of the owners hands this as far as there behaviour goes and doesn’t reflect my top rating review but felt needs a mention

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От менеджера: Thank you so much for your lovely review and kind words! It was lovely to meet you and we're really pleased you enjoyed your stay and appreciated the site and it's convenient location—it's great to hear you made the most of nearby Coleford and attractions like Puzzlewood and Symonds Yat.

We also genuinely appreciate you mentioning the noise concern. The lodge you referred to—The Owl’s Hoot—is part of our site and has been let for almost two years without any previous issues of this kind. We do have a clear noise policy in place, which includes immediate action if we’re notified of any disturbances—day or night. In this instance, you kindly sent us a text message early in the morning, but as our system only allows incoming calls overnight we didn’t receive the alert until morning. If we had received a call, we would have gone up immediately. We did speak to the lodge guests the next morning—they were very apologetic, and we’re pleased to say there were no further issues during the rest of their stay. They were a group of lads are also blocked so they cannot stay again!

We do take our noise policy very seriously and always act on it but following this I will make sure that the need to call rather than text during the night is made clearer in our welcome information going forward.

The lodge is intended to complement the campsite and has proved to be a lovely option for older family members or those who prefer not to camp, allowing everyone to holiday together. We're so glad this didn’t take away from your overall enjoyment, and your feedback is really valued and will hopefully lead to an improvement in our policy. I can only assure you that late night noise is rare from within the campsite and has not occurred from the lodge previously.

We’d love to welcome you back again in the future!

Понравилось: The site was very clean and tidy , staff were very helpful and friendly

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Понравилось: Upkeep if site and friendly environment, toilet blocks very clean

Не понравилось: Could do more toilet facilities near grass pitches

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Понравилось: Well layed out site, good clean facilities, helpful friendly staff, handy location for walking in the Wye valley.

Не понравилось: Only downside was having to book a full 9x9m pitch for a backpacking tent. A separate area for backpackers, where 4 or 5 people could share a similar area might allow a lower rate to be offered?

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Понравилось: Our first time camping and we booked to come back whilst still there we loved it!
Beautiful so relaxing just what we needed.
Showers and toilets so clean and spacious.
Loved the cafe and breakfast baps.
Maureen couldn't do enough to help any questions answered and walked around 3 times a day to check all was well. My daughter played like kids should be able to these days it was the most wonderful experience see u in 3 weeks for more family time at a beautiful place 😀

Не понравилось: Nothing!! All amazing

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Понравилось: The site was really tidy and very pretty. Everything was clean, the bathrooms were spotless and very modern and fantastic pizzas on a Friday night. Friendly staff and well spaced pitches all added up to a very pleasant stay. We walked into Coleford a couple of times as it's not far and found some great little shops and a micro pub. We will absolutely come again.

Не понравилось: Nothing.

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Понравилось: Lovely scenic location; peaceful site; clean, modern shower and toilet block; level and spacious pitch for my camper van; late check in; nice communal seating area; dog friendly;

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