Camping Velingrad

Campismo e caravanismo

Admissão

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Pelo menos um dos membros do grupo deve ter 18 anos ou mais.
• Under 18s must be accompanied by their parents or legal guardians.

Alterações efetuadas nas suas férias

• Bookings cannot be amended within 3 day(s) of arrival.

Cães

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• Não são permitidos cães nas principais instalações e comodidades.
• Os cães devem utilizar açaime.

Chegadas e partidas

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Geral

• Bookings are nominative and non-transferable.
• Deve ser respeitado o período de silêncio (à tarde) entre as 14:00 e as 16:00.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The sauna (and/or hammam) is open between 01/01 and 31/12.
• The wellness centre is open between 01/01 and 31/12.
• Quiet hours must be respected between 10 p.m. and 6 a.m..

Impostos

• As taxas municipais e ambientais estão incluídas na tarifa.

Lotes

• Deve seguir as diretrizes da direção ao montar a sua tenta/unidade e o respetivo equipamento.
• Para utilizar a ligação elétrica, é necessário um cabo com pelo menos 2 metros.

Piscina

• Only park guests are authorised to use the pool.
• Some facilities require the wearing of swim caps.
• The indoor swimming pool is open between 01/01 and 31/12.
• The outdoor swimming pool is open between 01/01 and 31/12 (subject to weather conditions).

Receção

• A receção está aberta entre as 08:00 e as 20:00 entre o 01/01 e o 31/12.
• Não há pessoal na receção após as 20:00. Informe o local caso pense chegar após essa hora, para que a equipa possa fornecer as informações necessárias sobre a sua unidade/lote.

Segurança

• Firearms are not permitted.
• Open fires are prohibited.
• São permitidos churrascos, desde que sejam elevados acima do nível do solo e sejam sempre supervisionados por um adulto.

Veículos

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Não é permitida a circulação de veículos entre as22:00 e as 07:00.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitantes

• Os visitantes devem abandonar as instalações até as 23:00.
• Os visitantes devem registar-se na receção e pagar a sua taxa de entrada.
• Visitors’ cars are not permitted on site.