Hook Farm Campsite

Gostou Very well equipped camp site! Pitches were spread out with tiered levels adding to increased privacy. The shower blocks were very good and kept clean. We visited in September so it wasn’t too busy but still enough people there. They had an Indian takeaway visit on Saturday night, however limited options. Would definitely consider visiting again. We did the river walk to Lyme Regis which was great! Staff were really friendly and helpful, always smiley and willing to help with any queries. Also saw wild deer!

Não gostou Website and reviews makes the site seem stricter than it was in reality. I think it was one of the best campsites I’ve been too!

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Do gestor: Thank you for your lovely review and feedback, we're glad you enjoyed your stay and saw some local wildlife! Our website does list the do's and don'ts as this helps inform guests before they book so they don't turn up as a group with a car full of logs, a gazebo and a giant speaker for example! Hope to welcome you again in the future.

Gostou Nothing to like

Não gostou The staff are severely lacking customer service skills. Staff were rude, tactless and aggressive. We pitched our tent slightly off the hardstanding as the pitch was poorly maintained and had a big dip where the hardstanding and grass met. . We were instructed to move it immediately(late afternoon)….. tomorrow was not an option. After some discussion we were offered a refund which we accepted as we felt we were not welcome at Hook Farm. Very disappointed as we had travelled from Bournemouth and were looking forward to a peaceful holiday. Luckily we found a far more friendly site in Weymouth with better facilities and cheaper. We have done a fair bit of camping and have never been so poorly treated.I would not recommend this site to anyone

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Do gestor: Thank you for review, One of my team who pitched you onto the hardstanding for your camper van asked you to move off the grass with your vehicle as heavy rain was due. The pitch is really popular as it has great views. We close in a few weeks for the winter where we get the opportunity to reseed and repair pitches after what has been a really busy season for us this year.

Gostou The shower facilities were virtually brand new and 20p for 4 minutes an absolute bargain. First time using an electric hookup and a godsend on Saturday afternoon for drying out in front of the heater A lovely walk along the Lym into Lyme Regis which was buzzing on the Saturday. Thanks for a lovely short break,you might see us again!!!!

Não gostou The weather was absolutely atrocious while we were pitching which was out of anyones control. Pitch (83) wasn’t the best,very uneven in places but adequate for our size of tent.

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Do gestor: Thank you for the great review of our park and Lyme Regis. The riverwalk down to Lyme is very popular with our guests. Sorry about the weather, hopefully it will be better on your next visit.

Gostou Well kept and maintained site with great sized, level pitches. Clean toilets and showers. Large site but still felt intimate as pitches were spaced out and on different levels/tree lined spaces. Power showers with hot water. Owners were very friendly and helpful. Useful and well stocked shop on site. Pretty location.

Não gostou Nothing to dislike about this site. We would use it again.

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Do gestor: We are so pleased to hear that you had a lovely stay at our park. We hope to see you again soon.

Gostou Excellent service from owners - cheery, charming/ happy and welcoming.
Very well maintained and excellent facilities. Super setting and away from the crowds of central Lyme Regis.

Não gostou Nothing!

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Gostou Excellent facilities and a good location for exploring Lyme Regis and the Jurassic coast

Não gostou Having to pay 20p for a shower
3 night minimum booking on a bank holiday weekend.

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Do gestor: We are really pleased that you had a lovely stay most parks offer a minimum stay on a bank holiday weekend. We do hope you can come and stay again most other weekends you can just come and stay for the 1 night.

Gostou Friendly welcome. Excellent unique pitches (no 2 are the same). Lovely little shop on site and excellent toilet/shower facilities which were always clean

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Do gestor: We are really pleased that you had a lovely stay and you hopefully found our shop useful. We hope you can visit again soon.

Gostou Clean, well organised campsite in a good location. Quiet at night and close to some good footpaths. We hope to come back!

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Do gestor: Thank you for the great review we are pleased that you had a lovely stay and found it quiet at night.

Gostou Lovely well kept site with friendly and helpful staff, good location

Não gostou Having to pay 20p for shower on a timer, the cost of staying in your own campervan should cover this, it’s the only site that we have stayed on where you have to pay. It’s the principle not the cost.
However it’s a lovely site 👍

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Do gestor: Thank you for the great review and we hope you can visit again soon.

Yes we are looking into making the shower free.

Gostou The whole thing was great from start to finish. The reception team are lovely and knowledgeable. The site layout is great, every pitch allocated and personally shown by the team. fantastic bathroom facilities, you will need 20p, but 40p is probably too much!!
The walk into town down the river is an absolute joy, and make sure you pop and have a look at the viaduct too.
Couldn't recommend it enough for a lovely night or two.

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Do gestor: Thank you so much for the amazing review. We are so pleased that you had a lovely stay and and I will pass on your kind comments to the team. We hope to see you again soon.