Pine Cones Caravan and Camping

Gostou Everything, easy check in and out, friendly staff in shop and bar. Service pitch was perfect and shower and toilet blocks very clean and warm.

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Gostou Great space with great optional pitches.
Clean facilities.

Não gostou Nothing

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Gostou Location, ease to find and toilet/wash room facilities

Não gostou No personal contact with anyone
Better internet connection
Clearer signage for water, waste and toilet waste.
Van & car don’t fit on small site without driving on grass
Dog area tiny

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Gostou The site is quiet and welcoming, perfect for relaxing time. I liked that each bathroom has a toilet, it is clean warm and has a radio :). The staff is very friendly and helped us with the problem we had with the electricity in the caravan. You can walk or rent bikes to Sandringham or to the beach.

Não gostou In the summer when it gets dark late and it's nice to stay outside until late, it doesn't seem normal to me that after 9:30 PM you're only allowed to talk in a whisper and after 10:30 PM you're not allowed to do anything and you have to go to sleep. In the cold weather when it gets dark early outside, it's understandable but not in the summer.

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Gostou Great place to stop easy access well laid out pitches. We asked for a quiet remote pitch & that’s what we got.
Lovely clean warm showers. Plenty of dog walks from the site including up to Sandringham estate. Dogs well catered for with drink & warm shower station & dog poo bins.
We didn’t go into the cafe it had reduced opening hours due to winter I don’t blame them there wouldn’t be the foot fall. All the staff I met were happy & courteous.
The hard standing pitches looked a good size & some even had a heated seating area too.
We will return & thanks for a great stay.

Não gostou Not much in the shop

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Gostou Lovely big pitches, with all the electric and water hook up .
Only stayed one night so didn't get a chance to explore.

Não gostou You could hear the noise from the busy road leading to Hunstanton

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Gostou Great stay this, was racing at Fakenham and stopped over before a long drive back. Heated picnic table area was a unknown bonus, as was the pub which welcomes dogs who love attention!

Shower rooms with the radio on a nice touch. Already planning coming back.

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Gostou Lovely quiet site, well looked after. Useful information regarding dog friendly places to visit, would definitely stay there again. Fully serviced pitches idea.

Não gostou None

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Gostou Heated picnic benches.
Quite and peaceful site - a little road noise but nothing that anyone would complain about!
Good facilities.
Well maintained and managed.
Staff are friendly and helpful.
Very good wifi - solid connection at all times. However, it could do with being split access per customer (own log in and password) as my Google phone was picking up other people's smart TVs and I could control their netflix on one of the evenings we stayed (sorry if you're reading this!).

Não gostou Pitch sizes are drastically different - we paid the same price for a week as someone two pitches down, who had almost twice the space.
Hardstanding drainage isn't great - one night of rain and 50% of our pitch was flooded.
Bins are all located at the entrance to the site meaning it is a slog to take your rubbish bags if your at the other end of the site (like we were). Could do with a couple near the toilet block, perhaps?
Site rules come across as very strict and non-negotiable in the arrival pack. The rules are fair, but could be written in a more pleasant manner, I feel.
Reception, bar opening, and food service times seem to be a little hit-and-miss. Sometimes they're open later, sometimes they are shut sooner? Bar and food is open when it wants and closed when it feels like it. Was looking forward to using the on-site catering on Halloween but the whole bar/kitchen was shut for the entire day.

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Do gestor: Thank you very much for taking the time to share your feedback and we are very glad that you liked our facilities and had a good overall experience. We’re sorry to hear that parts of your stay didn’t quite meet expectations. Unfortunately, we’ve had an exceptional amount of rainfall recently, which is sadly out of our control and has affected drainage on some pitches. Our team does monitor conditions closely, and we’re continuing to make improvements to help water disperse more quickly in the future.

As we are now in our quieter season, our bar and food opening times do vary depending on how busy the site is. For clarity, the bar was open on Friday 31st October from 9:30am–3:00pm and again from 5:00pm–9:00pm, and the same hours applied on Saturday 1st November. I was personally in the bar during these times. The kitchen has now closed for the winter and will reopen next season, though it was open on the Saturday evening of that weekend.

We also appreciate your comments regarding the location of the bins and the tone of our site rules. We’ll take this feedback on board as we review our guest information and facilities for next year.

Thank you again for your review — we do hope to welcome you back in the future for a more enjoyable stay.

Gostou Love the site toilets and showers are always clean and easy to use kids have the park that keeps them entertained for a couple of hours great location for getting out and about

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