Beautiful setting, wonderful management
Izzie H.Confirmada
- Lote de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: Beautiful setting, wonderful management
Não gostou: –
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Traduzir (Traduzido por Google Translate)Gostou: The bathroom facilities were clean and adequate. The check-in was very easy. Very nice place would stay again
Não gostou: Nothing
Thank you for choosing to stay with us and for leaving a review.
We look forward to your next visit.
I wouldn't again. More attention to detail needed.
Claire F.
Confirmada
- Lote de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: Ajoining woodland and walks.
Não gostou: Dirty toilets and shower facilities. Blood and toilet tissue on the shower, toilet floor for a whole day. Toilets smelled terrible the whole time and not all soap dispensers had soap in them. Ground pitches don't seem to be checked when people leave and had wedged pegs and broken plastic on grass which we had to pick up. We have decided not to come back here again.chemical waste area absolutely smelled horrendous throughout our stay.
I am sorry you did not enjoy your mid-week break.
The pitches are checked when guests have left, plastic pegs do break off in the ground and can not be removed, (we sell metal ones in the Touring office), the pitches can become un-tidy if either the wind blows rubbish around or walkers leave a mess behind themselves.
The toilets and showers are cleaned twice per day during the week however being toilets and the nature of what they are used for they may be smelly at times as there are no automatic air fresh sprays. Toilet paper etc on the floors making it look dirty is unfortunately down to people not being tidy after the cleaner has left. The soap dispensers are checked during cleaning(we have had occasions where the soaps have been removed by campers staying). The chemical waste area is a necessity for some campers and will smell more during hot weather.
Location, space and helpfulness of staff.
Max C.Confirmada
- Lote pavimentado e de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: Location, space and helpfulness of staff.
Não gostou: Cleanliness of site.
Thank you for choosing to stay with us.
We are not able to clear up after guests all of the time and we do expect people to tidy up after themselves and there are plenty of bins for rubbish and recycling.
Had you got any issues whilst staying here you could have either come into or phoned the office, or out of hours, our mobile number is printed on the front of all check-in cards.
excellent site with clean facilities and friendly staff
Angelica L.Confirmada
- Lote de grama sem eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: this is my second time at the Hop Farm camping, we enjoyed it very much it is a very family friendly and we had our pet dog with us. We liked the walks down the river we also had our bikes and scooters. facilities are very clean and staff in reception were really helpful and friendly.
Não gostou: n/a
Thank you for choosing to stay with us and leaving a lovely review.
We look forward to welcoming you again.
the camping has hudge potention but no future with the …
jeroen d.Confirmada
- Lote pavimentado e de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: the camping has hudge potention but no future with the present owners/ management
it's 1-1,5 hour drive to Dover/Folkstone. if you need to stop for 1 night make sure you had a shower before you arrive and just get in the car next day without one.Não gostou: no management, sanitair hygiene is terrible.
I am sorry you did not enjoy your stay with us.
I (the campsite warden) live on site and I am available 24 hours a day for any issues you may have whilst staying here(either by coming into the office or calling the mobile number on the cards given at checking in. The toilets and showers have regular cleans, in-between cleaning they will at times become dirty especially if raining or guests have been on the river.
Very good
Marc K.Confirmada
- Lote pavimentado e de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: Very big pitch. A lot of space to work with the dog. Very nice
Não gostou: WC / showers could be more clean
Thank you for choosing to stay with us.
The showers and toilets have regular cleans, unfortunately not all campers are respectful of the facilities and other people having to use them.
We look forward to your next visit.
Amazing staff and reception and just a lovely campsite to …
Naomi P.Confirmada
- Lote de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: Amazing staff and reception and just a lovely campsite to b one we really enjoyed our time soo thank you
Não gostou: Nothing
Thank you for choosing to stay with us for a whole week.
We look forward to your next visit, hopefully the disabled toilet will be a wet room when you arrive.
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Traduzir (Traduzido por Google Translate)Gostou: Very good , i wanna come back
Não gostou: –
THANK YOU FOR TAKING THE TIME TO WRITE A LOVELY REVIEW. WE LOOK FORWARD TO YOUR NEXT VISIT
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Traduzir (Traduzido por Google Translate)Gostou: Great size pitches, very quite campsite. Lovely walks through woods.
Não gostou: Was not made aware the Hop farm was closed upon booking.
Absolutely disgusting toilets and showers.
Shop sold more toys than basic camping needs, so if you forget anything a drive to the shops is needed.
I am sorry you did not enjoy your stay.
The Hop Farm family park is closed for the whole of 2024 and when you book via pitch-up under the "Please note" section on the front page it says the visitor attraction/children rides are closed for refurbishment, this has been advertised since the beginning of January 2024 and you booked to stay on the 2nd August.
The facilities were cleaned 3 times per day ,toilet paper etc on the floors and toilets not being flushed make the facilities look dirty however this is down to people not being tidy.
As the farm and family park is closed we are selling the toys and gifts from there, we stock items such as teabags, coffee ,UHT milk, tent pegs and mallets, fresh items if not sold would have to be binned therefore we no longer stock these items.
It is either a 2 minute drive to the local shop or a 20minute walk along the river.
Thank you for choosing to stay with us and for taking the time to leave a review.
We look forward to your next visit.