Burton Springs

Gostou It was a great site very friendly and with a great walk around the lakes. would stay here again showers were clean and nice and hot.
Thanks

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Gostou Just the place to relax chill and read that book … clean toilets with showers we had Belle Tent lovely space inside with kettle comfortable chair comfortable beds … if you just want peace and quiet this is the place to go ..

Não gostou Nothing I didn’t like

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Gostou Amenities - Kettle fridge, hot water showers that weren’t punch button. Self service shop

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Gostou Beautiful site, really clean toilet and shower blocks, well stocked little honesty shop and chill area. Dog area too let them run and a little park. Perfect for everyone lovely to walk round the fishing lakes too.

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Gostou Absolute bliss at Burton Springs! Tucked away off the beaten track, super clean, tidy, and so peaceful. The secure dog park was fantastic for my four-legged friend to run around safely, and the site was exactly what we needed to completely unwind. 10/10 recommendation for a quiet getaway! 🏕️🐾✨

Não gostou There wasn't anything we disliked!

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Gostou Always love staying at Burton Springs! Small sized, friendly campsite with super facilities. Love the proximity to Kilve Beach where if you venture along the coastal path to the left, you find so many fossils! Love the clean toilets, communal fridge, useful little shop and games room for the kids. Easy access to some lovely locations- Wimbleball Lake, minehead beach front, Horner Woods and Watchet Harbour. Play area for the children is so useful. We will be back :)

Não gostou None

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Gostou Everything was excellent.

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Gostou Really lovely site, the fishing is really good, wardens very frieldly.

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Gostou The site and toilets and shower was great and the shop and games room great ideas
Can’t fault the place just shame about other catering come to the place

Não gostou They bought a outside food catering company to do a roast dinner cider roast pork and Season veg £10
We got it and I was 1 tiny bit of pork and 3 tiny rubbish roaster and no veg just creamy cabbage what was not as it was said on the poster
There was quite a few say it was not god called yellow door 🚪 also just a shame the person set up the kitchen tent right in front of someone fishing with all the room they have bit naughty when someone paid to fish

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Gostou The fishing pond was pretty enough and the water in the showers was hot.

Não gostou We were disappointed with our stay, particularly with the condition and cleanliness of the toilet and shower facilities.

The main camping pitches are essentially situated in what feels like a car park. This wasn’t necessarily a major issue for us, but it isn’t particularly attractive or relaxing as a camping environment.

The biggest concern, and something I would strongly recommend the owners address, was the extremely strong smell of sewage around the toilet facilities and also at the washing-up area. This wasn’t just an occasional unpleasant smell – it was genuinely one of the foulest smells we have experienced and made using these areas very unpleasant.

The toilet and shower facilities also appeared to be in poor condition and did not feel particularly clean. The toilets had reusable fabric hand towels, similar to towels you would have at home, which doesn’t seem particularly hygienic for facilities being used by a large number of people. On the first toilet I used, the white hand towel was visibly brown and heavily soiled in the middle.

The showers were mouldy and generally quite grotty, and there were no sanitary bins available for used sanitary products or nappies, which we found particularly disappointing. The overall condition of the cubicles gave the impression that they weren’t being cleaned as regularly or as thoroughly as they should be.

What made this particularly frustrating was seeing signs throughout the facilities reminding guests to wash their hands and prevent the spread of germs, while the facilities themselves didn’t feel hygienic.

We also noticed dogs being allowed off the lead with no staff presence around, which was another concern.

There are some things that could be improved relatively easily, but the cleanliness and sewage smell in particular really need to be addressed. We appreciate that camping facilities aren’t expected to be luxurious, but they should at least be clean, hygienic and well maintained. Unfortunately, based on our experience, we wouldn’t choose to stay here again.

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Do gerente: Thank you for your review. We are sorry that you were disappointed with your one-night stay, although we would like to provide some context to a few of the points raised.

Your visit was during an ongoing heatwave, following four periods of extreme heat and virtually no rain since June. This is why our fields were extremely dry with very little grass, and also why we had a strict **no-fire policy** in place. We appreciate this was disappointing, but the safety of our guests, site and surrounding countryside has to come first.

We were particularly surprised by your comments regarding cleanliness. Our toilets and showers are **cleaned four times a day** and are regularly complimented by guests, even while we are running at full capacity with up to 160 people during the school holidays. There are also **sanitary bins and bags in every toilet**.

We are an **off-grid site** with our own sewage treatment plant rather than mains drainage. Unfortunately, when guests flush nappies and other unsuitable items, the pumps can become blocked and require immediate attention, which can occasionally cause an unpleasant smell until the problem is resolved.

We use reusable hand towels because electric hand dryers would create too much noise around our peaceful fishing lakes. We have also investigated paper towel systems, but providing these across eight individual facilities would cost approximately £8,000 per year. That said, a heavily soiled towel is not the standard we expect and would have been replaced immediately had we been made aware.

Finally, the dogs mentioned were our own and were with us while we sat with friends celebrating a birthday. They remained with us throughout.

We are a relaxed, friendly and personal site, and we understand that this style of camping will not suit everyone. We are always happy to receive constructive feedback and make improvements where needed, but we also feel it is important to provide context for future guests.

We wish you all the best with your future camping trips.