New House Organic Farm

Gostou: Quiet and everyone is welcoming! And the views!

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Gostou: Greeted by friendly staff. Plenty of fire pits available to borrow and reasonable priced logs. Lovely back to basics field which was nice, peaceful and plenty of room. Yes the cockerels will wake you up early but there are worse noises to be woken up by!

Não gostou: Nothing

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Gostou: Such a beautiful farm located I. The edge of the Peak District. I’ve stayed all over the country, and this is by far my favourite. The people who run the campsite were really informative and friendly. There were no fixed pitches so I was able to choose a plot to my liking. There was only 4 or 5 other camps in the field so it felt very empty. The compost toilets were cleaned regularly, a huge bag of wood for £8 and I had some delicious organic beef and lamb grown on the farm and organic eggs in the morning for breakfast. I can’t wait to go back!

Não gostou: Nothing at all.

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Gostou: When arrived we were met with the owner who explained everything and we were allowed to choose where we wanted to set up. The toilets were checked daily and were very clean. There's an option to buy wood for the pit fires and also to buy eggs and meat products from the farm. The views were lovely and very peaceful. There's a 10 min walk to a lovely pub who made us feel very welcome.

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Gostou: Friendly staff. Not too prescriptive where you park up. This is a wild camping site. Has composting toilets and water stations. Not over developed.

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Do gerente: Hello,

Thank you for your review and we're really glad you enjoyed your stay with us.

Hope to see you again soon,
Emma & Luke

Gostou: Very nice location
Felt safe
Easy booking

Não gostou: None

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Do gerente: Hi Tina,

So pleased you enjoyed your stay with us. Hope to see you again soon :)

Emma & Luke

Gostou: The campsite was so lovely, very big so lots of space to pitch up without being too close to another group, and different fields to choose from if you wanted a quieter area. The facilities were good, onside toilets with plenty of toilet roll and sanitizer. The pitches come with a fire pit and benches, firewood and local produce can be purchased from the farm which was noce, and a lovely little local pub which served great food too. The lady running it was so so lovely and helpful, will definitely recommend and be heading back !

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Do gerente: Hi Caitlin,

We're glad you enjoyed your stay. Hope to see you again soon,

Emma & Luke

Gostou: Very nice views.

Não gostou: Grass wasn't cut, cockorals didn't stop from 4am every morning and the toilets were horrible. Won't be returning.

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Do gerente: Hello

I'm very sorry that your expectations weren't met. We are a working farm and try to make it very clear that the camping is 'back to basics' or 'almost wild camping' as increasing numbers of people are describing it. We don't mow the fields specifically for campers; never have and never will. You camp in fields that were hay meadows earlier in the year, we're mown for hay, and then the grass grows slowly until Autumn when the camping seasons ends and animals return to graze on the land.
Like many farms we have chickens and cockerels too, and they do indeed crow from around 4am at this time of year. This doesn't tend to disturb campers as the chickens are a field or 2 away from where people camp, but on a still morning the sound does travel.
I'm also very sorry that the compost loos were not to your liking. Many people love them, but they are a bit like marmite it would seem.

I'll happily refund your booking.

Many thanks,
Emma & Luke

Gostou: I was met by an informative and friendly host who said I could go anywhere but the field with sheep grazing as I was with my dog. I found a peaceful pitch that was quiet, flat enough to sleep well and it was pretty close to wild camping which I is the whole point for me. The price is per person which again was good because it was just me :)

Não gostou: I think the site is perfect as it is but I would have LOVED even a cold shower or even a privacy cubicle with a cold tap.

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Do gerente: We're glad you enjoyed your stay Laura. We've been toying with the idea of adding showers. If and when we install them I'll let you know!

Hope to see you again soon

Emma

Gostou: We came here as they would allow bigger tents, and it was within driving distance of Alton Towers.

Não gostou: Firstly, before I say all this, I live in the countryside and I love festivals even with the portaloos and I vote Green party, so it's not like I'm not familiar with this lifestyle and rough/basic camping, but there's rough and there's ROUGH.

I think the worst thing about our stay here was that we came home from our day out to find someone had taken all the tent pegs out of our porch and one side of the tent, and it had collapsed knocking all our stuff all over the field, wetting our beds and causing 2 tent pegs to snap. We had to pack up after a big day out in the dark and rain with 2 tired hungry kids and drive the 2.5 hours home at night instead, so we only stayed one night out of the 2 that we booked.

This wasn't the only thing that ruined our trip this weekend. I wouldn't say this was a campsite, I'd say this was a farm that has certain values (that appeared to be the same as mine, but now I really don't know!) that they let you come and stay on. The camp site was a field were animals were, there was cow pats absolutely everywhere and there were sheep wandering about the camping field in between the tents. Because of our problem with the tent peg thief and our stuff getting ruined, this meant a lot of our things have been rolling in fresh cow dung, including all our cooking stuff which was in the porch.

I would reflect what someone else has said about the toilets - it's a composting toilet, but the design means you can't crouch over it, you have to sit in the pee and sawdust. The one we were nearest to was not dug downwards either, it was just a pile of everyone's poops with a shed built around it. We also saw another pile of human manure just next to the toilets, just sitting there not even part of the main compost pile.

I would also reflect what other reviews have said, in that we heard music until midnight. There was also someone flying a drone around the site that kept pausing for quite a while over our tent, so it wasn't even particularly peaceful.

I know that given the other positive reviews this probably sounds like I'm embellishing as a disgruntled guest who just needs a different hobby, but I'm really not and I'm saying some of the same things as other reviewers. I've given lots of other 10/10 reviews on here, this is not my usual thing to go and complain this bitterly at all, especially not about a place that seems to fit with my values so much. I am really disappointed, we just wanted to get out of there and not come back.

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Do gerente: Hello.
I’m so sorry that you had such a horrible experience. I know how disappointing it is when a holiday goes wrong, especially with children.

If I may, I’ll respond to all of the points you’ve raised.
I’m shocked to hear that someone stole some of your tent pegs. That’s totally out of order and goes against the laid back and trusting ethos of the farm. If we’d have been able to identify the culprits I would have asked them to leave. People often forget pegs and we have spares we give to people.

You are absolutely correct that we are not a commercial campsite. We are a working organic farm which allows campers for a set number of days per year. We try our hardest to make this clear and set expectations so that guests are aware and happy with our basic facilities (compost loos and a cold water tap) before booking. We reiterate this in the body of our confirmation email and the pdf attachment. Our ‘back to basics’ or ‘almost wild camping’ in amongst the farming and sometimes some friendly sheep (providing you don’t have a dog) is precisely what most guests love about the farm.
We have a variety of fields available for people to choose from, and we ask all guests to call us on the specified camping mobile phone number on arrival so that we can explain the options and guests can choose which field suits them most. August bank holiday weekend is the busiest weekend of the year, so we moved our cattle and opened an extra field. We explained to all guests that field was an option, only if you were happy to navigate some cow pats. If that wasn’t communicated to you I’m very sorry. You drove through our main 2 fields camping fields (hay meadows) without cow pats to get to that field.

We do not allow drones on the farm and were not aware anybody had one. They really scare the livestock and can be dangerous for them, especially horses. If someone had made us aware of a drone we would have found the guests and asked them to stop immediately. We go around the fields every day to service the compost loos and do a 10.30pm – 11pm walk around to ask any groups that still have a small speaker playing to turn it off (as per our rules), and if a group if still talking/laughing loudly we ask them to keep it down and be mindful of their neighbours. We did that every night this weekend and when I left the fields around 11pm there was no music on and just the gentle chatter of people having a good time.

We rely on people respecting the rules and/or on people reporting unwanted behaviours to us on the camping mobile phone (which we keep on loud throughout the night on busy weekends – just in case!) I took a call from someone at midnight on Saturday night asking where the toilets were(!!) but nothing else was reported all weekend.
Our compost toilets are basic, yes. They have all been built out of recycled wood and wooden sheds have been built around them. We have two designs on the farm including long-drops, and another design where you do not dig a deep hole, and instead you empty them from the back. We hope and trust that people don’t pee on the seat, and that if they spill sawdust they wipe this down afterwards. I will make some signs that specify this and hopefully that will help.

We really are sorry that your trip was ruined and we try our hardest to make sure everyone has a good time. Please make contact for your refund.