Ashbourne Heights Holiday Park

Gostou Beautiful site. This is our second stay this year. Everything is well kept.

Não gostou Book in the pool.

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Gostou Location
Good play area
Small swimming pool on site

Não gostou Surly staff .. not welcoming.. on arrival just told ‘it’s all on the leaflet’ when asked some basic questions
Not even a smile from staff
One porta cabin toilet block ( cladded to look nicer) bins overflowing & rubbish not removed.
Grass pitches very close together
& un even
Some disrespectful campers which didn’t help… but that’s not the sites fault

No windbreaks or gazebos allowed ( although people did use them )

Looks nice as arrive .. especially the caravans & camping pods .. but touring area felt like an afterthought

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Gostou Lovely campsite, it is very well maintained with plenty of room between tents. We camped in Dale View which was perfect for us as away from the main area but close enough to the toilets and showers.

You can have a car free day and spend all day on site making use of the park, pool and access to Tissington Trail.

Não gostou Need more washing up stations for campers

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Gostou The pods were clean and offered the basic essentials for ‘camping’, along with bedding and pillows. With a 5 month old, the usual tent camping seemed too tricky, so this was a great alternative. The personal toilet/shower/sink was clean and well-kept. The grounds were well-kept and orderly. The playground was a blessing for young children and the shop on-site was handy too.

Não gostou The swimming booking system doesn’t work and this isn’t made clear on the website info. You can’t book swimming until you check in, which isn’t until 4pm with camping pods but is much earlier with tents, so by the time we arrived to check in, all swimming slots were taken. I expressed my disappointment with this to the staff in reception, who did not seem too concerned or flexible, and kept just responding that this is the process in place- like this would help me explain to my 3 year old. However, by chance my sister-in-law was buying milk from the shop the next day and they had just opened another slot up for that day so we managed to get a slot. I’m not sure why this wasn’t offered when I was showing my disappointment about this but had my sister-in-law not have been in the shop at that time, we wouldn’t have known about it. It just doesn’t seem like the most effective system in place and I feel it could be reviewed.

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Gostou The park was good and the swimming pool

Não gostou The toilet and shower block was dirty it smelt - no toilet roll at times - toilet shower block far away from the camping field

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Gostou Good location - clean facilities

Não gostou Over priced for a camp sit on a hill. Very far walk to toilets, limited availability in the swimming pool and no where to get a decent coffee in the morning

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Gostou Lovely location, friendly staff, playground and swimming pool was great for the kids

Não gostou Lack of attention to important details such as cleanliness and toilet/shower facilities

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Gostou The holiday park was well laid out and the facilities were really good. The kids loved the play park and the food served was very tasty.

Não gostou The shop/reception could do with opening at 08:00 until 18:00 instead of 09:00 until17:00.

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Gostou Clean showers & toilets. Safe site, nice for kids to go to the park or on bikes. Excellent location & direct access to Tissington Trail.

Não gostou No shower block in tent field.

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Gostou Great location the kids loved the indoor pool

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