Polubione Nothing

Niepolubione If anyone's thinking of staying at pepper pot caravan park in Gloucester, DONT. upon arrival we was welcomed with a lady who gave me our caravan number and we settled in nicely, appeared clean tidy smelt fresh. Noticed under the oven skirting was loose and sticking out but tgoight none of the wiser. Second night in, got back after a day out cooked tea got the deck of cards oit and started a game of cards at 11pm. Only to turn around and see a massive rat run from under the oven to behind the fridge freezer, we were horrified at whay wed seen and panicked, baby in the other end of the caravan, to scared to even go in to check in her not knowing if one would run under our feet. Called the land lady who owned the park, to be told they've had pest control our 5 times in the space of a week to try and tackle the infestation of mice and rats! No mention of this at check in or any warning! Disgusting!! 180 quid spent on 2 nights which turned into 1 night and then habing to lay out another 59 quid to get us somewhere else to sleep for the night. We'd just eaten tea sat down and seen the rats and mice so we didnt have time to clean when we left, 4 month old baby almost midnight and then to be told to leave and clean quietly so we didnt disturb other caravans, more like didnt want to wake anyone so they wasnt informed of your horrible infestation of rats and mice. We didnt have time to clean. our new accommodation for the night was half an hour away and we just wanted out of there. The owner was vile about it all and acted like we was over reacting, when we told her our baby had been playing on the floor all morning not knowing what was hidden under the oven, behind the fridge and god knows where else. Her response was " they wont hurt you". Dont expect to get a caravan and have to share it with mice and rats but here we are. Refused a refund for the one night and wasn't at all apologetic for having to wake our baby from her sleep at almost midnight. DISGUSTING. Pepper pot caravan park you should be ashamed.

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