Polubione No

Niepolubione Extremely disappointing experience – Unprofessional management and completely family-unfriendly We booked 7 pods for a weekend getaway (Saturday to Monday) with our families and kids. Unfortunately, our stay was completely ruined by two individuals claiming to be the managers Around 10:00 PM, they came to our area complaining about noise and abruptly ordered us to "go to sleep." Since we had young children, we politely agreed to quiet down and put the kids to bed. We had already checked with our nearest neighboring campers earlier, who had no issue with us chatting. By 10:30 PM, the female manager returned—this time with a dog that jumped onto my friend. She aggressively demanded that we shut down our BBQ and go to sleep. We complied and stopped the BBQ by 11:00 PM. However, we politely but firmly explained that while we would keep our voices down, we were paying guests who had gathered to catch up with friends, and they had no right to dictate a strict bedtime for adults in an outdoor campsite. Instead of handling the situation professionally, they threatened to evict us on the spot or call the police if we didn't go to sleep immediately. Since we had all been drinking alcohol responsibly, driving away was not even a safe or legal option. I told them to go ahead and call the police. When the police officers arrived 30 minutes later and heard our side of the story, they completely sided with us. The officers confirmed that we had every right to stay awake, chat, and sit outside or inside our pods as long as we kept the noise level reasonable. The police even apologized for having to respond to such an absurd call. We ended up staying up chatting until 3:00 AM without further issues, but the management’s power trip completely ruined our evening. Do NOT recommend this place if you are traveling with kids, planning a social gathering, or expecting basic hospitality and respect. They are extremely hostile toward families and have zero customer service skills.

Polecane znajomym Odwiedź ponownie