Polubione What a fantastic location. A glorious walk down beautiful leafy roads into the centre of Woodhall Spa. The work going on in and around reception looks impressive for next season. Customer service very helpful on day of arrival with sorting a missing connector on SR39.

Niepolubione The toilet and shower facilities were catastrophic next to SR39. The price point per night does not reflect the facilities on site. First toilet stall in ladies on far left with no lock! No toilet roll in toilet 2 and 3 on the final day of our stay. Cobwebs in changing area Showers on press button timer too short - annoying and the pressure is so strong for short bursts It is such a shame that so much investment is going on with the clubhouse etc for next season, when the basics are not taken into consideration first. Why is WiFi chargeable. This is included in price at all other sites on the price per night

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to share your feedback. We’re delighted that you enjoyed our fantastic location, the beautiful walks into Woodhall Spa, and the helpful service you received on arrival. However, we’re very sorry that the toilet and shower facilities fell below your expectations. We appreciate you highlighting the issues with the toilet lock, toilet roll supplies, cleanliness, and shower timers and pressure. This is certainly not the standard we aim to provide, and we will ensure your comments are passed on to the relevant team for attention. We understand your concerns regarding the investment in our ongoing improvements, and we agree that maintaining the basic facilities is equally important to ensuring a comfortable stay. We appreciate your honest feedback, as it helps us identify where improvements are needed, and we hope to have the opportunity to welcome you back in the future for a much better experience.