Polubione Everything! ❤️ Claire and the team were absolutely amazing. The views were stunning, the camp was beautiful and we will definitely be coming back next year.

Niepolubione Going home. 😔🤣

Polecane znajomym Odwiedź ponownie

Polubione The reception staff and Rhyan were lovely, and so was the pools.

Niepolubione My biggest complaint isn't the actual place itself, it's the clientele! First night, I was verbally assaulted, just for quietly cutting through the hedge opening to go to the toilet at night. The language was appalling in front of my 11-year-old son. Second night, my kids were playing tag with some other kids they'd met (9.45pm), only to be screamed at, called the C word, and told they should be in bed! They're on their holidays, not glued to a screen, doing what kids should be doing on holiday. There was a gang fight which resulted in armed police being called, the list goes on. In the end we paid an additional £400 to upgrade from camping to a caravan to get away from where we were. Granted it's not the site's fault, but nevertheless, it gave us the worst holiday we've ever had. As for the food, don't bother. We spent over £80 on our first night to get chicken that could literally bounce off the floor, it was so rubbery. My kids even saw the kitchen staff eating food from customers' plates. That in itself is a major food hygiene concern. Then there's the 50-minute rule in the pool. You can't even book until the day itself, and if you're not online the moment bookings open at 9.30am, you can miss your preferred time slot altogether. You pay a lot of money for these holidays, and 50 minutes simply isn't enough. I also think holiday parks need to be far more understanding when it comes to prescribed medication. I have a legally prescribed medical cannabis vape, which produces little to no smell. After someone complained, security arrived as though I'd committed a serious offence. I was then told it would be "preferred" if I took my medication off-site. In the end, I had to buy a toilet tent, set it up beside our caravan, and hide away every time I needed my medication. That is not how anyone should be made to take legally prescribed medicine while on holiday. No one should feel embarrassed, singled out, or forced into hiding because of a treatment prescribed by their doctor. We came away to relax, grieve (my father died) and make happy memories as a family, but instead we left stressed, upset, and hugely disappointed. Sadly, despite the facilities themselves being good, the overall experience means we won't be returning or recommending this holiday park to others.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to share your feedback. We're very sorry to read that your holiday did not meet your expectations, particularly as you were visiting during such a difficult time for your family. It's lovely to hear that our reception team, Rhian, and the pools made a positive impression, and we'll be sure to pass your kind comments on to them. We're disappointed to learn that aspects of your stay were affected by the behaviour of other guests. While we do our best to provide a safe and enjoyable environment for everyone, we're sorry that your experience was impacted in this way. We're also sorry to hear your comments regarding the food and your swimming experience. We take all feedback seriously, and your concerns have been shared with the relevant teams so they can be reviewed. We appreciate you bringing your experience to our attention. Although we're sorry to hear you don't feel able to return, we do genuinely value your feedback as it helps us identify where improvements can be made. We wish you and your family all the very best for the future.

Polubione Absolutely LOVED our stay! So much we stayed another day! Everyone at the camp was super friendly and always helpful. The pool was beautiful and on a sunny day, you almost feel like you're abroad. Lovely and warm and so clean. Amazing food trucks every night and we especially enjoyed the crepes and fish and chips! Yum! Will definitely be back! Thank you guys xx

Polecane znajomym Odwiedź ponownie