Cruceros Alqueva

Polubione: The setting was absolutely amazing. The area around the lake is fabulous and so clean….. but

Niepolubione: The site was all locked up and we couldn’t get in to the pitches. The phone number on the wall went to answer phone and no one called us back so we were basically stuck. We managed to set up across the disabled parking spaces of the restaurant and “wild” camped for the night. Luckily we only paid a deposit of 3€ but even so this site should not be advertised if it is not open. We were very disappointed. The road down to the site is very narrow and according to the poster on the restaurant there is some dispute with the local council going on. Such a shame.

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Polubione: The river

Niepolubione: The site in very poor repair shouldn't be open

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Polubione: Tranquilo.
Al lado de un lago, perfecto para pasar el día.

Niepolubione: El baño

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Polubione: It was closed so we had to move on.

Niepolubione: Booking taken but it was closed you should look into this nothing open I mean NOTHING.

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Od administratora: Buenos días,
Siento las molestias que le ha causado, pero en la puerta principal de la entrada está el teléfono para que pudieran llamar y en 10 min estaría allí el personal para hacerles la recepción.
Por lo que las instalaciones no están cerrada, pero a partir de cierta hora no estamos allí y para ello está puesto el teléfono.
Un saludo.

Polubione: Me gusto mucho la zona de baño yel restaurante, buena comida . Buen ambiente familiar.También aceptan mascotas.

Niepolubione: Lo único que no hay sombra pero por lo de más está bien

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Polubione: The freshwater lake location is amazing. The staff at the bar/cafe by the lake were lovely

Niepolubione: Accessed by a miles of single track road with fee passing points; not easy in a motorhome. No one at reception from arrival at 19:00 until leaving at 08:30. No response from the bell or the numbers provided. I’d still be there now if I hadn’t worked out how to open the automatic gate myself. Misadventures facilities on site as the cafe/bar/restaurant is off-site by the beach. Huge empty restaurant open from 9:00-24:00 with a surly waitress who told me if I wanted hot food, go to the beach bar where I could get pizza and that she would only serves sandwiches (explains why it was empty). One female toilet/shower that didn’t lock & felt unsafe. Rubbish piled up by reception and the ladies toilet, which stank. Not been cleared for days & maybe even weeks

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Polubione: It’s a very quiet location with lovely walks along the lake.

Niepolubione: The site was locked when we arrived. After ringing the site telephone number a lady arrived after 15 minutes to let us in. She did not speak English but with the help of Google she was able to give us the information that we needed. There is only one toilet and shower for the men and the same again for the women for the whole camp. There is only enough hot water for one five minute shower. Everyone else will have to wait a couple of hours for the water to heat up again.

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