Moffat Manor Holiday Park

Polubione Site was spacious

Niepolubione Went to use the toilet and they were both covered in poo, only one toilet had toilet roll , we arrived on the 20th July and the last time they were cleaned and signed off was the 18th, the shower cubicles were both filthy, these issues were raised with management, we planned a two night stay but decided one night was enough for my wife and I.

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Polubione After reading terrible reviews we were a bit apprehensive in staying but the site is excellent and could not fault it in any way all staff were helpful and friendly lovely bar with bingo quiz and entertainment at the weekend so quiet and peaceful there is also a bus stop outside the site handy for popping in to Moffat the bar also sells snacks pizza etc would highly recommend

Niepolubione Would have liked more usage of WiFi when not in the bar

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Polubione The pub was good with good atmosphere, enjoyed the bingo, quiz and karaoke.
Showers were clean enough.
Views around were nice and quiet on site.

Niepolubione Grass had just been cut and where our pitch was and was quite messy as clumps of grass were left all around.

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Polubione I liked the site in general, I would visit again, pleasant staff

Niepolubione Temporary showers where eather boiling hot or stone cold, no in-between, no one appears to clean them eather, some investment in this area is much needed

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Polubione Reception and staff, excellent.
The Tavern and staff, excellent.

Niepolubione Absolutely everything else.
We was booked in for 2 nights but left after 1 night. The pitch was on a slope. Rabbit holes and rabbits everywhere. The toilet block was just acceptable but was a shambles as idiots had decided to make it a tip. It doesn't look anything like the photos on Pitchup. Would and could not recommend this site. We couldn't wait to leave.

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Polubione Nothing

Niepolubione The service from the maintenance guy who left the bar staff to try and get our electrics working with no success so we had no electric hook up for the two nights we were there nobody came to see how we were we were put right at the top of a hill when there were spaces near the facilities also we were made to feel like it was the caravan that was faulty when it wasn’t we were offered to relocate but it was late and we were already set up and it was a nightmare to get there with the sat nav

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Polubione This is a completely honest review. As a site it has plenty of potential. At the moment it has lots of problems.

Location is good, as fairly central in Dumfries and Galloway. It's just off the motorway, so very easy to get to. Plus Moffat is only 2 miles up the road. A pleasant town. Access to the mountains is good. Lockerbie is only a 20 minute drive to get provisions. Dumfries has a larger selection of shops. Apparently the Tavern on site is pleasant and the pizzas are good. Drinks are expensive as with most sites. It is very dog friendly which is a bonus for me, it won't suit everyone. Plenty to see and do within a 50 mile radius. So a good base. I stayed for 16 nights. It was very good value for money at the time of my stay. I have noticed prices do go up peak season, also they charge for Dogs during peak season.

There is no laundry facilities on site at the time of posting. Although one at the petrol station in Moffat which is reasonably priced

Apparently the site was run down by previous owners and management. It is under new management. So hopefully things will improve.

Niepolubione The bad bits.

The main shower block was rundown and now stands derelict. So 2 porta-cabins are there temporarily until they rebuild the toilet and shower block. These porta-cabins are not adequate when the site gets busy. Also during my stay of 16 nights they were only cleaned once. So the smell of ammonia was overpowering on hot days. They were checked about once a day, just not cleaned. Some times they were not checked for 2 to 4 days. I photographed the checklist.

There are several dog poo bins dotted around the site. These were not emptied the entire stay. So flies and smell was becoming unpleasant. Also previous guests had put general waste in them. This is how I knew they hadn't been emptied.

There were many rabbits on site. I actually enjoyed seeing them. Just dogs and rabbits don't always mix. Also the rabbit burrows are undermining the site. Luckily my dog also enjoyed watching them and didn't try to eat them.

We had 3 nights of antisocial behaviour from a group of campers. The last night of their stay the police were called by other guests. There is no security on site, no staff walking around, so that needs attention, as the antisocial guests abused other guests. I know it happens and you always get them.

From my observations the maintenance team were not doing their jobs properly. As bins not emptied, grass not cut, toilets not maintained. As I said if they get their act together it would be a very pleasant site.

The little lake/Loch needs some attention as left to get overgrown. It is a lovely area for an evening walk for the dog before bed.

The pitches are on a slope, this will cause problems for some, as not ideal

I wouldn't recommend to any one with mobility issues or friends. Although I would go back to see if things have improved. The staff are all friendly. Then if procedures are implemented I would recommend it

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Polubione Entertainment on the evening was very good Saturday night,

Bingo was OK but didn't realise we was competing against all sites,

Lovely walks around the site, pond with all the nature and old as s**t trees made it a lovely spot.

Staff where chilled and lovely, was 2 younger staff members.

Close to moffat and motorway,

Views are good beyond the site,

Niepolubione The road on the site is terrible, pot holes everywhere and especially when you come in.

Booze at the bar is pricey.

Toilets smelt shockingly bad (males).

Our spot was cramped and tents cramped either side from others campers (we all agreed), I booked for hard standing, especially when there was loads of other empty spots.

The pond is beutiful and you can fish it, site could utilise that pond for small boats for kids or put actual fish in it,

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Polubione Nice place to stay

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Polubione Good set up clean facilities fab bar friendly staff

Niepolubione No food available

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