Ardlui Holiday Home Park

Polubione: The views were stunning.
The toilet block was lovely and warm.

Niepolubione: Well where do I start
1) The owners had absolutely no customer service skills.
2) The owners or workers had 2 dogs that went between the house in the marina and a waterfront caravan and one of the dogs attacked my young Welsh Terrier. Good job I saw it coming and picked my wee pup up I was terrified.
3) There was nowhere to walk the dog unless it was round the static caravans or on the busy main road.
4) Unbelievable that the only toilet block was closed for cleaning before 10am.
5) No recycling on site whatsoever and rubbish went in bins with no lids at the front of the site.
6) The site looked like it had been taken over by a family that were just looking to make a quick profit and taking advantage of the fabulous views disregarding customers.
7) No shop or supplies on site.
It was just an awful site I would definitely not recommend it unless you are a self contained unit stopping for 2 days max and midweek I can imagine the weekends would be awful with noise and jet skis.

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Polubione: The view

Niepolubione: Booked with Pitch.com and booking didn’t show on the system at site. Man scolded us saying Pitch are rubbish and said come direct next time. (Don’t have your site on pitch if it’s no good). The guy seemed very disorganised as another tourer was cleared off their pitch whilst someone else waited to move in!!
Site was untidy, toilets never cleaned, only two loos and no loo paper in one for our stay. Never seemed to be a member of staff around if you needed them. No shops nearby at all. Pitches packed in close together. There is a train station close by and a pub on site. (Food expensive but mediocre!)
It’s a shame, it’s a great spot and my advise is tidy it up, have someone on site to keep areas tidy and clean(toilets), have a little honesty shop with essentials.
On the plus, there is a watersport hire centre on site.

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Polubione: Amazing site with spectacular views lovely and peaceful. Staff were really nice.

Niepolubione: Nothing!

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Polubione: The site was great very relaxing. Showers and toilets where lovely and clean.

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Polubione: The view and location was absolutely amazing. Walked right from my van into the loch for a swim.

Niepolubione: They were having ongoing issues with the water supply throughout my stay. One evening I couldn't shower (they had to send me down to the Marina shower block) and for much of the week I couldn't get water from the tap on my pitch. The issues about the water were not communicated properly. I feel they should have at least sent a text out to everyone so we could make alternative arrangements and known in advance if we were unable to shower.

I also found it very odd that check-in was from 1pm, but then the warden goes off on lunch for 45-minutes from 1.30-2pm. I arrived around 1.45pm with no instructions on finding my pitch and the warden said he was on lunch and would come to check me in after he'd finished. A slightly odd policy.

The ladies' toilets are small but fine - always very warm, but there was also always a bit of a flood in there with water all over the floor even if noone had just showered.

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Polubione: Showers were lovely and clean. Kenny was really helpful.

Niepolubione: Sound of other visitors vomiting in the middle of the night

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Polubione: Nice views of Loch Lomond

Niepolubione: No walks from the site - had to pay £6 each way on the 10 minute ferry to access West Highland Way.
Dog poo bin overflowing
Over priced for the facilities which were fine but not great

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Polubione: Decent facilities and lovely waterside setting at the park.

Niepolubione: The cabin is tucked in behind the wardens hut. Directly to the left is empty oil drums, machinery store and an untidy view.

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Polubione: Location. Nearby pub with good food. Clean facilities - hot showers.

Niepolubione: Check in was a bit random. Had to persuade reception to put us nearer the waterside when there was plenty of available space.

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Polubione: The view
Toilets were clean

Niepolubione: VERY noisy seasonal pitches- noise did not stop till 3am. These people seemed to do whatever they wanted whenever they wanted. Jet skis out at 10pm. Tents pitched on the grass (despite the site rules saying no tents).
Constant comings and goings all day and all night in various vehicles/modes of transport (eg. Rangers x 2, electric scooters, 4x4s, jet skis)
noisy owners from chalets playing loud music into the small hours.

Preschool child from the marina house left to roam alone. Had a very fast metal motor buggy and no helmet! Could have crashed into anyones car or caravan and parents would never have known. Accompanying dog also roaming. Since he was playing with our children we felt somewhat responsible.


Ok for 1 night stop over.

Dog poo on grass.

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