Polladras Holiday Park

Polubione: A pure escape, beautifully looked after.

Polecane znajomym Odwiedź ponownie

Polubione: The inside of the tents
• Clean comfy bedding made up before arrival
• Showers
• Dishwashing facilities
• Proximity to beaches
• Family vibes campsite
• Friendly cleaning staff
• Late checkout (11 am was handy)
• Parking next to pitch

Niepolubione: • Incorrect details on Polladras’s Pitch Up advert (e.g., didn’t mention three-pin plugs inside the tent)
• Misleading information about needing a 20m cable (only needed 5m)
• Bell tent location is in front of the entrance, with constant vehicle disturbance and no privacy
• Site owner’s behavior: entering the tent without permission, leaving menacing notes instead of talking directly
• Some site conditions unsafe or tired: exposed nails in picnic bench, piles of scrap wood, rotting climbing elements, and a rusty karabiner holding a tyre swing
• Owner needs to learn to communicate better, update information, and ensure safety

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Trevor

Thanks for your comments about the actual bell tent itself, we pride ourselves on cleanliness and well looked after accommodation.

i would like to clear a few things up, firstly the location of our bell tents and pitches most have a circular road around the whole site, this is because we are a small site.
the misleading info you refer to the cable length / sockets are for people booking pitches for their own tents, our bell tents in the advert advertise they have there own sockets.

should you of contacted reception we would of provided extra leads should you needed them.

what you had done is unplug your neighbouring tent disconnecting there electrics so you could have your own second lead?!

i can confirm the note was quickly wrote by myself as i had to reconnect your neighbour, (and it was raining) i rolled your cable up and as it was raining i unzipped about 1foot of the tent and popped your lead inside to save it getting wet! you wasn't there for me to chat to.
i did not enter your tent!

i can only apologize about the picnic bench that was missed on our behalf and has now been removed, if you would of contacted reception this would have been replaced immediately.

the tyre swing in the woods was put up by neighbouring children so not part of our playpark, but again i will certainly go replace or remove.

I'm writing a lengthy response so our other guests can see there are 2 sides to every story.

i will be contacting you directly as well as we would love to offer you the opportunity to come back with a small discount as i feel these issues could have been resolved at reception.

i wish and your family all the best

John

Polubione: The park setting is lovely .
Excellent facilities for children with the games room.
Nice little dog walk on site.
Lots of information brochures

Niepolubione: Struggled to get a phone signal at times.
WiFi intermittent.

Polecane znajomym Odwiedź ponownie

Od administratora: Hey Karen

Thanks for your review, much appreciated John

Polubione: This is a LOVELY peaceful little site with all the basic amenities. It was just what me and the Mrs needed. The people who run it are very accommodating and REALLY pleasant.
Would HIGHLY recommend if you're after a basic but pleasant vacation.

Niepolubione: Nothing, EVERYTHING was PERFECT for what we needed

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Rob,
Thanks for your lovely review, we hope to see you again soon,
John & Rachael

Polubione: Peace and quiet. Hot wet room and clean faviliries

Niepolubione: Location as lack of signage from main roads. Sat nav took us v narrow roads

Polecane znajomym Odwiedź ponownie

Od administratora: Hi,
Thanks for your lovely comments about our facilities, for anyone reading with larger vehicles or towing we do send out a recommended route to get to us as sat nav does bring you down some narrow lanes, so don't forget to check your inbox :-)
We do also have a bus route located 5/10min up to the village of Carleen with routes all over if your in a motorhome without car :-)
John

Polubione: Everything! The caravan and site as a whole were spotless, the owner really helpful and polite. The site was also quiet and peaceful. Will definitely be staying there again! Have not rated child friendliness as there were no children in our party, but there are facilities for children on site.

Niepolubione: Nothing

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks for your comment about our lovely static caravans, it really does help others when choosing somewhere :-)
We hope to welcome you back again soon
John & Rachael

Polubione: Very peaceful & well looked after rural campsite.
Easy to find & great winter pitches for caravans & Motorhomes.

Niepolubione: Nothing to dislike, literally a great out of season place to stay.

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks for the lovely review, Cornwall is a great place to explore even this time of year, we're lucky to have so many hard standing pitches and wet rooms with underfloor heating, we hope to see you soon, John & Rachael

Polubione: The comfortable, peaceful site and good amenities.

Polecane znajomym Odwiedź ponownie

Od administratora: Thanks Anya for the 10* review
We love the peace and quiet in our area with the birds singing ...
hope to see you soon
John & Rachael

Polubione: Very quiet, owners very helpful when boiler wasn’t working, came out immediately to get it going again. Good, clean facilities. Well maintained.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Paul
Thanks for the great review of one of our little home from homes, as you mentioned we do get the odd minor issue, glad you were happy with our speedy call out, hope to see you again
John & Rachael

Polubione: Easy check in process, clean facilities and well located for Land’s End and The Lizard etc.
Us and our dog had a lovely time and wouldn’t hesitate to return. Thank you for allowing us the use of a field to give our dog some time off her lead, much appreciated

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Lesley
Thanks for your lovely review, and for anyone else reading we love dogs here at polladras, with a nature trail woodland walk, and a field to let off the lead (not in main holidays) but loads of off site footpaths and walks
We hope to see you soon
John & Rachael