Castle Howard Lakeside Holiday Park

Polubione Amazing place

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Od administratora: We're glad you approved of Lakeside Julianna. Thank you.

Polubione Plenty of space, nice staff
Good showers, just right temperature

Niepolubione Toilets bit dirty early am, before cleaning,
Can't believe what some people are like!

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Od administratora: Many thanks Rob. It's a shame that nowadays respect for other people and property is lacking isn't it? Thank you for appreciating that the problem was not of our making.

Polubione Lovely campsite, friendly staff. It wasn’t very busy when we arrived so plenty of space to choose our pitch. Very helpful, as our pump was broken for the air beds and the staff lent us one to complete our set up. Toilets and showers were clean. Kitchen area to wash pots, and a freezer available for any ice packs. Lovely walk by the lake with a great view of the castle. Plenty of places a short drive away if you’re looking for days out.

Niepolubione Nothing

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Od administratora: It's good to read that you enjoyed your stay and that our team went the extra mile to help you out. Thanks for your review.

Polubione Clean, quiet, bright, lovely little shop on site, Great larger shop at Castle Howard.

Niepolubione Wi-Fi is nonexistent, and phone signal is nearly nonexistent.

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Polubione Flat pitch, good location , receptionist friendly

Niepolubione Toilets and facilities inadequate , smelly and filthy … same rubbish on floor immediately after ‘deep clean’ had been carried out… lack of any staff presence outside office hours means noisy at night … priority is clearly mobile home site . Shop is really only selling expensive Castle Howard products …eg £2.40 for 6 eggs that’s greed . First time after a month away in N Yorks did I feel need to lock van at night as campsite did not feel safe. Dog faeces on pitch, around loos and around site … yes that’s campers but who checks if no presence.

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Od administratora: Thank you for taking the time to review Lakeside Linda. We are naturally very disappointed with your comments and your rating. When comparing your review to the reviews by other guests staying at the same time as yourself it sounds like a completely different site. The site during your mid-week booking, was relatively quiet for the last week of the summer holiday. None of the team had any reports of noise, security issues or dog dirt on site.
Our shop, which was added last year and has been a popular addition, is a small convenience store which stocks a few luxuries and a few necessities many of which are reasonably priced. If needed, there are supermarkets just five miles away in Malton.
Our touring visitors are just as important to us as the holiday home owners and therefore we are saddened that you didn't call in to reception before leaving early to inform us of any problems you had experienced; had we been allerted we would have done our utmost to get the problems resolved quickly and perhaps you may have stayed to enjoy the rest of your time here.

Polubione Site was clean and accessible. Amenities were clean and upto date. Staff were knowledgeable and friendly. Overall it was a lovely little site and nearby Malton and Castle Howard were great days out.

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Od administratora: Thank you Claire. We hope to see you again.

Polubione Lovely campsite, friendly staff, clearly marked electric pitches.
Lovely walks could see Castle Howard from the lake

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Od administratora: We're pleased to read that you enjoyed Lakeside and our team. Thank you and see you again!

Polubione Everything - Good space - Pretty level grounding - Reception very welcoming and came to check on you each day to make sure everything was good - Very clean and well maintained premises - Definitely coming back again.

Niepolubione Our stay just went too quick - Need to book for longer next time x

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Od administratora: What a lovely review Tina. It is great to read that you approved of Lakeside and will hopefully return for a longer stay.

Polubione The staff were so friendly and helpful. The surroundings are lovely, the site has everything you need.

It is clean and tidy, shop well stocked snd close to everything we needed.

Niepolubione Some of the other campers left a lit to be desired. Digs roaming loose and doing tgeur business (i understand this hapoens,but at least clean it up) and one very noisy group.

Dhame as this was not the camps fault.

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Od administratora: Hello Vicky, We are saddened to learn that the behaviour of some campers was unacceptable during the Bank Holiday weekend. Selfish and disrepectful campers are not welcome here. We do appreciate being told. Any anonymous evidence is welcome and can help us to identify the group so that we can refuse them a pitch in the future and ask them to leave if necessary. Our security team do visit at night but we shall ask them to be extra viligent especially on busy weekends. A member of staff had approached them before they departed and found them to be exceedingly rude. It is not what anyone wants. Thankfully this is a rare occurance at Lakeside. On the positive side we are pleased that the site, the location and the team met your approval and we look forward to welcoming you back one day.

Polubione Great site clean facilities, friendly and helpful staff.

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Od administratora: Many thanks Malcolm. I'll pass your comments on to our team and thank them for their diligence. We do hope you will return one day.