California Chalet and Touring Park

Polubione Good sized level pitches in a lovely setting.

Niepolubione Showers could do with a bit of an update. It would be useful to have a bench or seat and maybe a curtain or panel to separate the shower from the dressing area. Didn’t seem to be any Wi-Fi available.

Polecane znajomym Odwiedź ponownie

Polubione Let me tell you here and now this is NOT just a caravan park but a beautiful well appointed country park with a beautiful lake, park for kids ,dog walks a plenty and lovely cafe that does an amazing breakfast.The staff are helpful and friendly and the info you recieve even before arrival is informative and complete.We will definately return in summer months when the weather is better and the surrounding forest and gardens are in full bloom even though in december they did not dissapoint.

Niepolubione I booked a fully serviced pitch which it was but the waste and water was at the opposite end of pitch to the caravan so my hose pipe and waste pipe was too short and was unable to use these services .shower blocks a little tired but are being refurbished in new year i believe.

Polecane znajomym Odwiedź ponownie

Polubione Clean facilities, large pitches and friendly staff

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you very much for your feedback, we are pleased you enjoyed your stay. We look forward to welcoming you back soon.

Polubione Looks a well used and maintained site within easy reach of the local facilities.

Niepolubione Toilet and shower facilities are a bit dated and not particularly clean.

We asked for a pitch near the facilities as my wife has mobility issues, however our allocated pitch was as far away as possible. When we asked the request was dismissed.

The electric hookup wasn't working and when we pointed this out we where advised it was, given we where there to attend a funeral I really wasn't in the frame of mind to argue any further.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to share your feedback. We’re pleased to hear you found the site well-maintained and conveniently located, though we’re very sorry that some aspects of your stay fell short of expectations.

We always do our best to accommodate specific pitch requests, especially where mobility needs are concerned. Unfortunately, on this occasion it wasn’t possible to allocate a pitch closer to the facilities, and we apologise that this wasn’t communicated more sensitively at the time.

We also appreciate your comments regarding the toilet and shower facilities. These blocks are scheduled for refurbishment in the new year, which we hope will significantly improve comfort and accessibility for our guests. In the meantime, we will remind our team to maintain the highest possible standards of cleanliness.

Regarding the electric hook up, we apologise for the inconvenience you experienced, particularly during what was already a difficult time for you. We will review this with our team to ensure issues are checked and resolved promptly.

Thank you again for your feedback. It helps us continue to improve, and we do hope we have the opportunity to welcome you back under better circumstances.

Polubione Just following up on our recent stay with you on Saturday 29th and Sunday 30th November 2026. As we reported to reception as we left the site, unfortunately we had no electricity on the Saturday night! It was a cold night, we called the emergency number we had been given and there was no answer until the following morning, when it was sorted. We requested that our fee was refunded for that night as we didn’t have electricity all night and was advised you would contact and are

Niepolubione As we have had no further correspondence from you, we must say your customer service is poor, on two occasions we haven’t heard from you - it’s a disappointment as we liked the site and met our daughter there, which we planned to do again in the future, but I really don’t think we will

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to leave your feedback.

We are sorry to hear about your experience and would like to clarify that we have not received any further contact from you via email or telephone following your departure. Had we been made aware at the time, our on-site maintenance team would have responded promptly to resolve the issue.

We are also concerned to learn that you were unable to reach anyone on the emergency number provided. This line is in place specifically for situations such as this, and we will be investigating why contact was not made.

We regret that this has affected your overall impression of your stay, as this is not reflective of the level of service we aim to provide. We encourage you to contact us directly so we can discuss the matter further.

Polubione The location

Niepolubione Too many permanent caravans with green mould on them and dirty awnings.Not the best place to stay. Pitches very hard to park in

Polecane znajomym Odwiedź ponownie

Polubione Everything stay was brilliant, everyone was pleasant, pick was lovely, site was very clean and well maintained, and always carrying out maintenance work, the father and son doing ground work on site were fantastic with my 2 boys (3year old and a 6year old with brain damage and autism) big thank you

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay and that everything felt brilliant from start to finish. It’s fantastic to know our team made such a positive impression — especially the father and son on the grounds team. We’ll be sure to pass on your kind words.

We’re truly glad your boys felt comfortable and welcomed during your visit. Creating a clean, safe, and friendly environment for all our guests is so important to us, and your feedback means a great deal.

Thank you again for choosing to stay with us, and we hope to welcome you and your family back soon.

Polubione Lovely camp site. Ablutions clean and warm. Loved the scenery and walks around the canpsite

Niepolubione Nothing

Polecane znajomym Odwiedź ponownie

Od administratora: We really appreciate you taking the time to share your experience and hope to welcome you back again soon!

Polubione Ease of use
Reception was polite and helpful
Facilities are clean
Lovely surroundings

Niepolubione No communication about WiFi

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your feedback and for highlighting the aspects of your stay that you enjoyed, including our helpful reception team, clean facilities, and beautiful surroundings. We’re really glad these made a positive impression.

We’re sorry for any inconvenience caused by the WiFi situation. Our paid WiFi service is currently out of operation, and we do note this on the website to help set expectations before arrival. We’re actively working with alternative providers to restore a reliable service as soon as possible.

We appreciate you bringing this to our attention and value your understanding while we work on a long-term solution. We hope to welcome you back again soon.

Polubione Thanks short stay but very organised clean site thx

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you so much for your lovely review. We’re delighted to hear that you enjoyed your stay and that you found the site clean and tidy. We truly appreciate your feedback and hope to welcome you back again soon!