Box End Park

Polubione: Staff warm friendly and informative. Shower was brilliant. Grounds very lovely and quiet. Restaurant not open Mondays, but excellent food on Tuesday

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely 8/10 feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! Many thanks, the Box End Park team

Polubione: Pitch size

Niepolubione: 300m to showers! Variable electricity Poor quality unkempt and dirty facilities

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Martin, Thank you so much for your feedback and we're sorry to hear you didn't enjoy your stay as this is the complete opposite of what our team work so hard to strive for here at Box End Park. In regards to the electricity as you mentioned we received your complaint upon check-out and so the team chose to refund your full electric charge back to you to compensate for this .... Regarding our shower and toilet facilities these are cleaned every morning & evening. If you had let us know on the day of your stay we could have made your visit more enjoyable and resolved the issue there and then. Thank you for letting us know and we have fed back to our department managers. Many thanks, Box End Park

Polubione: Lake and watching all the activities Friendly staff

Niepolubione: Toilet block, find the fresh water tap, nicely hidden in some bushes, make sure you have at least 30metre elec cable for hook up, apart from that it was OK

Polecane znajomym Odwiedź ponownie

Od administratora: Hi Tina, Thank you for your feedback. Great to hear you found the staff lovely and friendly on your visit. Please let us know next time if you have any issues on the day as the team work really hard to make everyone's stay enjoyable and resolve all issues straight away if we are made aware of these during the stay. All of our pitches have fresh water taps located next to them as well as electric posts, so again if you struggle to locate these please ring the reception number on your welcome pack. Once again thank you for your feedback, we do hope to see you again soon

Polubione: Everything!! Loved the water activities and everything was so clean

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely 10/10 feedback, we are so glad you enjoyed the site and we can't wait to see you back here with us again soon! Many thanks, the Box End Park team

Polubione: Staff were all really happy & helpful.Very good large flat pitches, with water & electric points close by. Really clean & lovely view of the lake.Lots to do for water enthusiasts & a lovely walk around the lakes if not. Reported a blocked toilet, quickly rectified

Niepolubione: The toilets need improving. 3 ladies toilets would struggle to be enough if the camp was full. The 1st sink cold water tap needs looking at, as when you put it on, it sprays all over the floor. It would definitely benefit having a shower block installed in the camp site area. People not keeping their dogs on leads as requested

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely feedback and we're so happy to hear you enjoyed your stay here with us. We thank you for your feedback and you'll be pleased to know that we have just invested in a brand new toilet & shower block to service the campsite which will replace our current unit later on this year. Thank you for letting us know about the tap and also we do ask all campers to keep their dog on a lead at all times so it's disappointing to hear that not all campsite users respected this policy during your stay. If this is not being followed please do make our team aware straight away using the phone number provided to you at check-in so our campsite team can act on this there and then to help you enjoy your stay even more :) We do hope to see you back here again soon and have a lovely rest of your summer. Many thanks, Box End Park

Polubione: Schöne Lage am See. Angenehme Atmosphäre Freundliches Personal

Niepolubione: Die Toiletten sind sehr alt und wenig gepflegt. Der Weg zu den wenigen Duschen ist weit und sie werden gemeinsamen mit den Wasser Sportlern genutzt. Sanitäre Anlagen wirken insgesamt wenig gepflegt. WLAN hat nicht funktioniert

Polecane znajomym Odwiedź ponownie

Od administratora: Hallo, Vielen Dank für Ihre schöne Bewertung. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt genossen haben. Bitte stellen Sie sicher, dass Sie alle Probleme mit den Einrichtungen oder dem WLAN unbedingt unserem Team melden, damit wir das Problem rechtzeitig für Sie lösen können. Wir freuen uns immer, Ihnen dabei helfen zu können, Ihren Aufenthalt noch mehr zu genießen. Wir freuen uns, Sie wieder hier bei uns begrüßen zu dürfen. Hi there, Thank you so much for your lovely review. We are glad to hear that you enjoyed your stay. Please do make sure to report any issues with facilities or WiFi to our team so we are able to resolve for you on the day as we are always super happy to be able to help you enjoy your stay even more. We do look forward to seeing you back here with us again soon. Best wishes, Box End Park

Polubione: Very friendly staff, clean and tidy area. This place is beautiful and safe for kids, quite in the night time. Perfect for family holidays.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site with your family and we really look forward to seeing you all back here with us again soon! Many thanks, the Box End Park team

Polubione: Helpful staff clean and tidy pitches Large pitches modern and well staffed water sports facilities Wifi available

Niepolubione: Camping area toilet block having clear glass and overlooked by washing-up area. one of the two cubicle not working, general look of tiredness in the toilet block and cafe ( both are ex-porta cabins and look like they've been onsite for ages. No details of wifi given at booking in.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! Our check-in team are always happy to provide wifi connection details if needed at arrival so please do make sure to ask when checking in upon your next stay so we can help you with this :) Again please do report any faulty facilities to the staff on-site so we can take immediate action and take a look and fix any issues with toilet cublicles. We do look forward to seeing you here with us again and thank you so much for your valued feedback. Many thanks, the Box End Park team

Polubione: The site was lovely, with the view of the lake. Staff friendly and helpful. Lots to do if we had more time.

Niepolubione: Only couple of dislikes, there was nowhere to get any kind of breakfast which would have been great with the facilities on site. Also there was someone playing a TV of some kind quite loud until midnight (not really the sites fault) it made it difficult to get a good nights sleep.

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely review, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! Thank you so much for this feedback. We do have a no noise between 22:30pm - 07:00am and are sorry to hear that one of your fellow campers didn't fully respect this during your stay. If this happens on your next visit please don't hesitate to call the out of hours emergency number on your welcome pack so our team can respond to this straight away. Our cafe and restaurant opening hours do vary throughout the year so we do advise checking this in advance of your stay, as well as the local supermarkets and eateries in the local area. We do really appreciate your feedback though and will see how we can improve on this going forwards. Many thanks, Box End Park

Polubione: Pitch well kept, good outlook.

Niepolubione: Many potholes in road leading to tourer pitches

Polecane znajomym Odwiedź ponownie

Od administratora: Hi there, Thank you so much for your lovely feedback, we are so glad you enjoyed the site and we really look forward to seeing you back here with us again soon! Many thanks, the Box End Park team