EuroParcs Biggesee

Likte Alles super 👍, danke 👍

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Likte Toll organisiert

Likte ikke Sanitär und wlan noch Bauste

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Likte …das mein Wunsch einen Baumlosen Stellplatz zu haben berücksichtigt wurde.

Likte ikke Schlechtes Wlan

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Likte Großer Stellplatz, die Santäranlagen waren sauber und gepflegt

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Likte Tres bon accueil, emplacement très bien. Camping agréable

Likte ikke Les sanitaires près de notre emplacement pas très propres

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Likte Нам очень понравилось, атмосфера была тихая и спокойная! Хотя лежал снег но у нас в авто доме было тепло и уютно! Не далеко, в 6 минутах езды есть пещера которую мы посетили, впечатляет!

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Likte Schön ruhig, sauberer Park, saubere Sanitäranlagen und mega freundliche Mitarbeiter

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Likte Biggest Lake main shower block eas clean with lots of hot water ..staff helpfull

Likte ikke Feels a neglected site ..the temporary toilette block seems to have been permanent temporary for a long time clean but stinking ... our first pitch on a large slope ..but to be fair no problem moving to another pitch ..

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Likte Proximity to biggesee

Likte ikke Lack of staff to deal with antisocial behavior in quiet hours.

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Likte The campsite facilities are good, clean but aging. Good location close to the reservoir and local town for supplies.

Likte ikke We were advised an earliest check-in time of 15:00. We arrived at 14:55. Unfortunately the reception was closed with no personnel on site. Consequently, we were stuck with a 14 metre car and caravan combo on the wrong site of the barrier with no instructions on how to enter the site.

There were several other families stuck in the same position. This turned out to be quite fortunate, as, one of these groups was a delightful young Belgian couple who spoke very good German and English. After around 45 minutes of trying different unanswered telephone numbers, they eventually got a call back from absent staff advising how we could gain entry by opening a combination locked panel to get hold of welcome packs containing site barrier pass cards. We did get an email, the next day!, which gave us this information. Someone or something messed up quite badly.

When they are present, we found the reception staff to be generally quite surly with one lady in particular being openly impatient and rude. Best to keep contact with them to a minimum as they radiate a believe that they are too busy to offer either friendly or polite customer service.

We did respond to Europarcs’ request for a site review, and related the events re-told here. A month has gone by and we have not had any response to that review from Europarcs.

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