Auchenlarie Holiday Park

Likte We as a family really enjoyed our stay , perfect caravan for a perfect view to wake up to every morning (G21) , Caravan was lovely and spacious. Entertainment on the park was great especially Lewis Wilson he's fantastic with all ranges from kids to granny and papas! Will definitely be back next year for another long weekend! We had the take away service twice love how they text you when it's ready saves you standing about waiting, Food was lovely and we had all ranges.

Likte ikke My only dislike was the amusements as only £1 & 10p machines, Would have been better with 2p machines like other sites and wee toys in them to try and win makes them more exciting, Expensive if you've more than 1 child on site.

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Likte Excellent park and great facilities toilets immaculate and food was great both carry out and restaurant

Likte ikke All was good

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Likte Nice clean caravan and well kept park. Swimming pool was useful. Staff all very friendly and helpful.

Likte ikke Sent an itinerary for entertainment but no one could tell us whether there actually was entertainment or what it would be. Reception said they get a list in summer to pass to guests but when its out of season they have no clue what is going on. Communication between departments and guests could be greatly improved. Bare minimum of cutlery, crockery etc.

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Likte Great amenities on site.
Heated pool with solarium and gym.
Entertainment and pub scene.
Restaurant and take away menu.
Clean toilet / shower block with powerful showers and abundance of hot water an hairdryer.
Beach area and Shop on site.
Very welcoming and friendly of long term residents.
Good location for visiting other tourists attractions.
Lots of beaches and nice local walks.

Likte ikke Please be mindful of:

A) Site is located on the coast.

Great in the summer, high winds in the winter.


B)

Wild bunnies… cute but not so much if you have dogs with high pray drives,keep your pets on a leash at all times.

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Likte Been to Auchenlairie holiday park
Twice now .
Loved the views , and all the wild bunnies running around freely .
Staff are welcoming at the shop etc .
We have never ventured down to the complex so couldn’t comment on that.

Likte ikke Having to pay £15 for 3 days internet which never worked . Couldn’t get the tv to work either . No
Hairdryer in caravan

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Fra bestyreren: Thank you so much for returning to Auchenlarie Holiday Park and for taking the time to share your recent experience.

We're glad to hear that you enjoyed the beautiful views and the wild bunnies they’re definitely a favourite with many of our guests young and old. It’s also great to know our team at the shop made you feel welcome.

We’re really sorry to hear about the issues you encountered with the internet and TV, as well as the lack of a hairdryer in your caravan. We understand how frustrating that can be, and we appreciate your feedback it helps us improve. Please don’t hesitate to let us know during your stay if anything isn’t working as expected, as we’re always happy to help resolve issues quickly.

We hope to welcome you back for a third visit maybe next time you’ll have a chance to explore the complex too.

Likte All of it was peaceful the entertainment block was fantastic the food in the restaurant was amazing and the staff were brilliant
The views were stunning our dog was in love with the beach

Likte ikke Just how hilly it was

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Fra bestyreren: We're delighted to hear that you enjoyed the peaceful atmosphere here at the park, the entertainment, and the food in our restaurant. Thanks for sharing that your dog loved the beach as a pet friendly park we love seeing our four-legged guests enjoying themselves too.

We understand that the hilly terrain can be a bit challenging for some, and we truly appreciate your feedback. We hope the stunning views helped make up for the incline.

We’d love to welcome you (and your dog) back again soon.

Likte I very recommended this place.

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Fra bestyreren: thank you lovely to hear that you would recommend our park to friends and family

Likte The onsite facilities are very good and staff very helpful and polite.

Likte ikke The touring pitch we had (B001) was very uneven and took all my efforts to get my motorhome level. The 2 days we used the showers there was no hot water(stone cold in fact). We came here before in a tent and had a much better experience.

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Fra bestyreren: Thank you for taking the time to share your feedback. We're really pleased to hear that you found our onsite facilities to be of a high standard and that our staff were helpful and polite we’ll be sure to pass on your kind comments to the team.

We're very sorry to hear about the issues you experienced with your pitch we do ask if your unhappy with your pitch to call and see us in reception to see if we have alternative pitches we can offer. We’re also currently checking the hot water issue in the shower block to ensure it doesn't happen again.

It’s disappointing to hear this visit didn’t match the experience you had during your previous stay, but we do hope you’ll consider returning so we can provide the high standard you expect and deserve.

Likte The pool, kids club , cafe and restaurant, the lovely beaches , the caravan was lovely an so was the staff , no WiFi but the price we paid for 3 days for all the caravan was reasonable

Likte ikke The arcade was a complete rip off ! One pound a go for most games and for a couple of tickets that you exchange for sweets or gifts but you need to spend over ten pounds to get a 20pence chew ! The odd ten pence machines but no two pence ones , my grandkids was not happy and neither was the parents handing over all that money for a couple of 20p chews , complete rip off compared to other campsite arcades

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Fra bestyreren: Thank you so much for taking the time to share your feedback. We're really pleased to hear you enjoyed your stay and overall had a lovely stay. It's great to know the caravan and our team made your stay comfortable and welcoming — and that you felt the overall value for your 3-day break was reasonable.

We're sorry to hear about your experience with the arcade. We understand how frustrating it can be when expectations aren’t met, especially when it comes to children's enjoyment and value for money. While the arcade machines are provided by an external provider, your comments are very important to us, and we’ll be passing this feedback on to them directly for review.

We truly appreciate you choosing to stay with us, and we hope to welcome you and your family back again in the future for an even better experience.

Likte Very friendly staff and caravan clean and tidy, great walks with magnificent views.

Likte ikke None

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Fra bestyreren: Thanks so much for the great review. We're really glad you found the caravan clean and enjoyed the walks and amazing views.We love to hear you our guests have had such a good time and even better that there was nothing you disliked. Hope to see you again soon.