Camping La Faloise

Ik was blij met: The toilet facilities seemed clean

Ik was niet zo blij met: We were ignored on arrival although the staff were all outside and could see us. It is very run down and had a lot of what appeared to be long term or permanent residents all of whom were drinking. We didnt feel comfortable so left and did not stay the night

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Van de manager: Thank you for taking the time to share your feedback. We are glad to hear that you found our toilet facilities to be clean, as cleanliness is something we prioritize. However, we sincerely apologize for the experience you had upon arrival. Your comments regarding the lack of attention and the atmosphere are concerning, and we assure you this is not the level of service or ambiance we strive to provide. We value every guest, and it is important to us that everyone feels welcome and comfortable. We take your feedback seriously and will be addressing this with our team to ensure future guests have a more pleasant experience. Should you reconsider, we would love the opportunity to provide you with a stay that reflects our usual standards. Thank you again for your feedback, and we wish you safe and pleasant travels. Kind regards,

Ik was blij met: Grill, quiet location.

Ik was niet zo blij met: Just two toilets for the whole camp (one of that being for the handicapped), no area for doing dishes, using chip for shower is useless, no decent playground for little kids.

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Van de manager: Thank you for your feedback. We would like to inform you that there is an area for doing dishes conveniently located next to the sanitary facilities. The use of chips for the shower is implemented to ensure that the facilities are available for everyone and not overused by those who have showers in their mobile homes. Regarding the children, we do have a small playground available for their enjoyment. We continuously strive to improve our amenities and services. Thank you once again for your opinion. Best regards,

Ik was blij met: Park and location

Ik was niet zo blij met: Lack of facility bathroom light worked for 5 mins then went off and wouldn’t come back on

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Ik was blij met: La verdure Le cadre Les voyageurs hollandais à velo

Ik was niet zo blij met: Le bruit Les sanitaires sales Le manque de respect de certains clients bruit tard Les voitures tôt et tard dans la journée La receptionniste Les dames de service

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Van de manager: Vous aviez réservé un emplacement de 2x3m mais vous êtes arrivée avec une tente de 3x5m. Afin de vous accommoder, nous vous avons gracieusement installé sur un espace plus grand sans vous demander de supplément. Nous avons fait cela dans le but de rendre votre séjour aussi agréable que possible malgré la différence de taille de la tente. Nous comprenons combien le bruit peut perturber un séjour. Nous travaillons constamment à faire respecter les règles de tranquillité, notamment en limitant les nuisances sonores après une certaine heure. Nous allons redoubler d'efforts pour sensibiliser nos clients à ce sujet. La propreté est une priorité pour nous. Les sanitaires sont nettoyés une fois par jour. Nous regrettons sincèrement que vous ayez eu une mauvaise expérience avec notre personnel. Néanmoins sachez qu'elles ont été serviables avec vous notamment concernant l'électricité que vous faisiez disjoncter avec vos machines. Elles se sont rendu disponible pour redémarrer l'électricité alors que la réception était fermée... Nous espérons que ces explications clarifient la situation. Notre objectif est toujours d'assurer le meilleur service possible pour nos clients, et nous sommes ouverts à toute suggestion pour améliorer votre expérience chez nous.

Ik was blij met: Nothing

Ik was niet zo blij met: Pitch muddy, chemical toilet not found. Water not accessible without owner of site. Unkempt site, toilet block average.

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Van de manager: It is unfortunate to hear that your experience at the site did not live up to your expectations. We sincerely apologise for any inconvenience you may have experienced. Your feedback is important to us and we take your comments very seriously. It has been raining all week and our pitches are on grass. With the passage of other campers, mud has set in. As stated in our description. We do not offer access to water or the emptying of chemical toilets in our establishment. However, we have made every effort to provide you with access to water. As regards site maintenance, we are currently undergoing work and remain open so that travellers like you can stay. We hope that you will give us another chance in the future to offer you a more pleasant experience in line with our quality standards. If you have any other concerns or suggestions, please do not hesitate to let us know.

Ik was blij met: wonderful staff

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Ik was blij met: De vriendelijke ontvangst en rustige plek.

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Ik was blij met: Het aardige personeel

Ik was niet zo blij met: Geen stromend water voor de camper. Geen warm water, geen licht in de sanitaire ruimte. Geen mogelijkheid tot afwas doen. Slechte pitch, slechte weg naar de pitch

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Ik was blij met: De eigenaar die, zeer vriendelijk en behulpzaam, ons ontving terwijl het al laat was in de avond. Mooie omgeving bij het bos met de roepvanbowuilen!

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