Camping d'Arrouach

Ik was blij met Views
Close proximity to lourdes attractions

Ik was niet blij met Flies flies more flies all round pitch in toilets in showers
Left could not stay no reception after 6pm calls for emergencies only
Emailed concerns basically response was I had one of most popular pitch however why was it vacant we were only booked for 1 night?
This is a farm with goats and horses chickens and swarms of flies

Van de manager: Dear Ellen,
Thank you for taking the time to leave a review.
We’re glad you enjoyed the views and the proximity to Lourdes’ attractions.
Regarding the flies, please note that their presence is unfortunately something we cannot control. Our campsite is located in a natural and rural environment, which can lead to an increased presence of insects during certain periods. As for the reception, outside of hight season, we close at 6 p.m. so that our team can manage dinner service at the bistro. On the bistro's weekly closing day, we use that time to carry out essential maintenance and upkeep throughout the site. Your pitch was indeed one of the most appreciated by our guests, with a lovely view and good space. It was available simply because a previous guest had just checked out that morning. For short stays, especially just one night, guests are welcome to choose from available pitches if they prefer a different location and I'm happy to assist during reception hours.
We’re sorry that you left without giving us the opportunity to help, and we hope the rest of your trip went well.
Kind regards,
Anna

Ik was blij met An absolutely beautiful site just out of Lourdes town. The sound of the birds and the goats with their bells rambling along with the woodpeckers and hens made the stay even more special.
The site was central to everywhere we wanted to go on our bikes, so we hooked up and were able to do all our touring by bike.
I'd highly recommend this beautiful place to stay.

Ik was niet blij met There's nothing to say here - it was the best site we were in all holiday!!

Van de manager: Dear Bronagh,
Thank you so much for your glowing review. We’re thrilled that you enjoyed the peaceful setting just outside Lourdes and were touched by the natural sounds that make this place so special. We’re also very happy to hear that the location was ideal for your cycling tours and allowed you to explore the region so easily. Your recommendation means a lot, and we hope to welcome you back on your next adventure.
Warm regards, Anna & Fabien

Ik was blij met Location great with spectacular views
Friendly owners
Good size pitch
Amazing heated outdoor swimming pool.
Takeaway home made pizza
Peaceful

Ik was niet blij met Hot water flow on showers was weak
Not keen on unisex toilets and showers, but that's probably just me

Van de manager: Dear Debbie,
Thank you so much for your kind words, we’re really pleased you enjoyed the peaceful atmosphere, the beautiful views, and our homemade pizzas! It’s always great to hear when guests appreciate the pool and the spacious pitches too. We hope to welcome you back again soon for another relaxing stay in the Pyrenees!

Warm regards, Fabien and Anna

Ik was blij met Beautiful views. Lovely clean site (apart from cats) Good toilets and showers

Ik was niet blij met Cats on the site which scent mark camping gear and steal food. Restaurant was closed and this information was not on the website so had not shopped for supper before we arrived only to be told that restaurant not open until second week in May.

Van de manager: Dear Sue,

Thank you very much for your review and kind words about the beautiful views and the cleanliness of our site.
We’re sorry to hear that the presence of cats affected your experience. Just to clarify, the cats are not ours – they are strays from the surrounding area, often drawn in by guests feeding them, which we strongly advise against. We regularly remind visitors not to feed animals for exactly this reason.
Regarding the bistro: we do our best to communicate our opening dates clearly. The information is displayed on our Pitchup listing, on our official website, and in the welcome guide, which is also available online. Although we usually open the bistro and pool around mid-May, we actually opened both a week early this year — despite the low visitor numbers and unpredictable weather.
We hope you’ll consider staying with us again in the future, and we’d be happy to welcome you back during the full season for an even more complete experience.

Warm regards,
Anya

Ik was blij met Loved the goats and children’s activities in the reception. The views were amazing. Not far from the lake which was also lovely.

Van de manager: Dear Joëlle,
Thank you so much for your lovely review!
We’re delighted to hear that you and your family enjoyed the goats, the children’s activities at reception, and of course the beautiful views. The nearby lake is indeed a gem, and we’re glad you had time to explore it.
It was a real pleasure to welcome you — we hope to see you again on a future family getaway in the Pyrenees!
Warm regards,
Anya

Ik was blij met Got a great pitch with awesome views. Not all as good as this. Friendly kittens on the scrounge for left overs.

Ik was niet blij met Only 4 toilet stalls and 3 showers, shared between all.

Van de manager: Dear Sam,
Thank you for your review and for sharing your great photos — we're glad you enjoyed the view from your pitch and the peaceful atmosphere (including the curious kittens!).
Regarding the sanitary facilities: the number open during your stay complies with the official classification standards, which are based on the number of occupied pitches in low season. This allows us to maintain cleanliness and sustainability while still meeting demand.
We hope to welcome you back soon — perhaps during the high season, when the full range of facilities is open.

Best regards,
Anya

Ik was blij met calme
proximité de Lourdes
accueil
propreté et confort des locaux

Ik was niet blij met manque un peu d'intimité

Van de manager: Bonjour,

Un grand merci pour votre retour si positif à la suite de votre séjour chez nous.
Nous sommes ravis que vous ayez apprécié le calme de notre camping, la propreté et le confort des installations, l'accueil de notre équipe, ainsi que notre situation idéale aux portes de Lourdes.
Concernant le manque d’intimité que vous évoquez, nous en prenons bonne note. En basse saison, nous laissons parfois davantage de liberté sur le choix des emplacements pour que chacun puisse trouver l’espace qui lui convient le mieux, mais nous allons réfléchir à des solutions pour renforcer cette sensation de tranquillité.
Toute l’équipe se joint à moi pour vous remercier et espère avoir le plaisir de vous accueillir de nouveau lors d’un prochain passage dans les Hautes-Pyrénées.

Bien cordialement,
Anya

Ik was blij met There was a washing machine and a dryer(not very clean) and staff was generally friendly

Ik was niet blij met We got a pitch right next to the entrance to the campsite (nothing like was advertised with Mountain views etc) which had no privacy whatsoever and we found the campsite very crowded. Only three toilets for everyone staying there which we didn’t find enough as there was queues quite often.
Overall we don’t recommend and wouldn’t stay there again.

Ik was blij met Absolutely fabulous! Staff so friendly and helpful. Site ideal for reaching Lourdes and other areas due to good local transport links so no need to drive everywhere. A great base for cycling/walking and sightseeing with added bonus of being eco/friendly. Great restaurant too!!
Will definitely return but for longer next time!

Ik was niet blij met Only slight downside was lack of water pressure in showers- possibly part of the eco drive - still perfectly functional!

Van de manager: Dear Dee,
Thank you so much for your fabulous review — it truly made our day!
We’re delighted that you enjoyed the friendly atmosphere, the convenience of local transport, and the eco-conscious spirit of the site. It’s great to hear that you made the most of the cycling and walking opportunities too!
You're absolutely right about the water pressure — it's part of our commitment to sustainability, ensuring responsible water usage without compromising comfort.
We’d be thrilled to welcome you back for a longer stay next time!

Warm regards,
Anya

Ik was blij met Loved the pool, fabulous people met onsite x

Ik was niet blij met Lost my earring! 🤣⛺️

Van de manager: Dear Paula,
Thank you so much for your lovely review! We're delighted you enjoyed your stay, the pool, and the good vibes shared with other campers — that's what holidays are all about ✨
Sorry to hear about the lost earring… maybe it will turn up during your next visit! 😉
We’d love to welcome you back anytime — Lourdes and our little green haven will be waiting.
Warm wishes,
Anya