Braidhaugh Holiday Park

Ik was blij met Location of site, close to river and very picturesque. Close to local shops as well as outdoor centre for things to do. Site had a small bar and sold essentials also.

Ik was niet blij met Proximity of pods next to each other, a little more privacy would have been nice. A large party had congregated at the pod next to us for a birthday party which perfected our experience of our first night The pod itself has some damage, torn curtains, chipped skirting boards and damage to the shower taps.

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Ik was blij met Quiet site. Clean showers and toilets - which were very warm! Small pitch area but adequate. Nice clean laundry/ dish washing area.

Ik was niet blij met In my opinion catering more towards their pods and static lodges. Very few motorhomes/ campervan/ caravan pitches. No wifi.

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Van de manager: Good afternoon - thank you for taking the time to leave us a review, we do appreciate all feedback as this helps us to improve our guest experience. We are pleased to read that you enjoyed your stay and look forward to welcoming you here again.
The park is undergoing a development phase currently and we no longer have seasonal pitches for tourers, although we have kept the nightly touring pitches we had, plus the four touring pitches with hot tubs. Although small, many of our guests state that they find the park cosy, quiet and peaceful, while still being within easy reach of Crieff town centre, which is a plus. We are in a hard to reach area, and this means we cannot offer conventional wi-fi to any of our guests so a system has been installed that requires both a transmitter and receiver - unfortunately the receiver needs to be indoors and this is why we are unable to offer wi-fi to our touring guests. We do offer free wi-fi in reception and this is available for all of our guests to use.
I hope the above does in some way address/explain your dislikes :)

Ik was blij met Exceptionally clean shower block and right next to the river. Hot tub pitches great

Ik was niet blij met We arrived with a rigid pop up caravan and was told this wasn’t allowed, however this is no where stated on the pitch up booking site. Can this be clarified on this website to avoid embarrassment, we were allowed but I felt unwelcome and this was by no fault of our own.

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Van de manager: Hi there,
Firstly thank you for leaving a review, we appreciate you taking the time to do this.
Secondly, I would like to apologise for what you were told regarding the type of your unit, and especially as you felt unwelcome, which was certainly not that case!
To clarify, we do accept pop up caravans when they pop straight up, but not when they pop outward as there is likely then insufficient space for them on our pitches. As I'm sure you can appreciate this is difficult to state on the website, but we do encourage guests to call if they have any questions.
I hope that once this was sorted you did enjoy your stay and if you return, please do contact me (Helen) at the park and I will ensure that you are met with a warm welcome!

Ik was blij met Hot tub

Ik was niet blij met Beetje verouderd

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Van de manager: Hello - thank you for leaving a review following your stay, we do appreciate it :)
We are pleased you enjoyed your stay here at Braidhaugh Park, although we must apologise for the issues that you experienced with the Wi-Fi while you were here as this is not normal at all.

Ik was blij met Wood fired hot tub. Comfortable beds, position of the pod ( next to river).
Friendly staff. Clean site.

Ik was niet blij met Office and bar close at 5pm

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Van de manager: Hi Rena,
Thanks for taking the time to leave a review. We're so pleased you enjoyed your stay here at Braidhaugh Park and are glad you would like to stay again. We certainly look forward to seeing you!

Ik was blij met The staff and handy to the town

Ik was niet blij met Nothing

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Van de manager: Hi Mark,
Thank you for taking the time to leave a review, we do appreciate it. I hope you got home okay!
Take care, and we hope to see you at Braidhaugh again in the future.
Kind regards
Helen

Ik was blij met Good fully serviced pitch. Lovely and quiet. Very secure. Reception staff friendly and helpful.

Ik was niet blij met View of toilet block.

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Van de manager: Hi there - thanks for taking the time to leave a review. We're glad you enjoyed your stay at Braidhaugh Park and look forward to seeing you again!

Ik was blij met Great location staff helpful great facilities

Ik was niet blij met Bar could be open longer/later

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Van de manager: Hi Robbie,
Thanks for your review - we really appreciate you taking the time to do this.
We're really pleased you enjoyed your stay! We wish the bar could be open longer too, but we are fortunate enough to be really close to the town centre where there is a good variation of pubs and bars etc.

Ik was blij met Hot tub

Ik was niet blij met Overall state of site. Wooden pitch suround rotten,required replacing showers required re grouting. The rules where not adhered to .1/noise music playing after 11pm 2/dog fouling not picked up, 3/ one way system not adhered to.4/ ash bucket was full when we arrived .generally it looks tired .this is early in the season. Things should have been sorted before opening up

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Van de manager: Thank you for taking the time to leave a review, although we are surprised to read your scoring and comments as they are at odds with by far the vast majority of the reviews we've received. This leads us to ask if you reported any of this to staff while on the park, or on your departure? We pride ourselves on our customer service and we would certainly have dealt with the issues had we been informed of them. If you would like to discuss this further, we would welcome you contacting us at the park directly.

Ik was blij met Large hard standing pitch.
Clean shower and toilet block.
Friendly reception staff and facilities.
Good location, close to town centre.
Riverside location.

Ik was niet blij met Only a limited number of pitches for Campervans.

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Van de manager: Hi Raymond,
Thanks for your review, we really appreciate the feedback we get as it helps us to improve. Due to recent development on the park we are unable to offer additional touring pitches and with the touring pitches, touring pitches with hot tubs and the rental accommodation it is felt that we offer a suitable mix that can cater for everyone.
We're so pleased that you enjoyed your stay with us and hope to see you again soon!