Burghead Holiday Park

Ik was blij met The site is right on the beach and very nice. It was a really easy process getting on pitch, all done by email. Great showers and toilets and separate laundry and pot washing too. We had a cycle round Burghead and then on to Lossiemouth, lovely area and stay

Ik was niet blij met Nothing

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Ik was blij met Close to the beach, clean toilet and shower block.

Ik was niet blij met The fact that the reception was closed all day Thursday which was the day that we arrived, and that no one had ever mentioned that there were codes to get into the male and female toilet blocks and laundry room. Luckily for us we were pitched next door to a lovely couple who asked if we had been given the codes and when we said no they wrote them down for us. This sort of information should have been given to me in advance if the reception was going to be closed when I arrive.

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Ik was blij met Excellent camping site

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Ik was blij met Great location perfect for touring the north. Right on the water and the beach is so nice. Clean facilities. Great laundry facilities. No one monitors or is at the office but thats OK. People in the town are so nice.

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Ik was blij met Direkt am sehr schönen Strand.

Ik was niet blij met Kein WLAN, nur sehr eingeschränkt Bürozeiten

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Ik was blij met Very close to beach. Friendly staff. Recommended to everyone

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Ik was blij met Site location with a lovely beach a couple of minutes walk away.
Toilets and showers were lovely.

Ik was niet blij met Received an email confirming booking, however, no information re pitch number or codes for toilets or booking in.
When we arrived reception was closed and we had not been informed of the opening hours. Had to ring an office number left on reception door and first person who answered had to put us on hold and ring another number. That number didn’t answer so she put us through to another person who was able to give us the pitch number.
Pitch numbers not clear at all, unless you happened to know they were in very small type on the electric hookups.
After we ended this call we found the toilets were locked and we had not been given the codes so had to get them from fellow campers.
We were told all this information should’ve been texted to my mobile - it was not.
Apart from this very poor organisation of booking in to the site there’s also the aspect of safety and security, as we could’ve been anyone driving in, pretending we had booked and no one would’ve been any the wiser! We stayed one night and not one person came to check we had booked and paid.
Very very poor service.
Complete lack of professionalism and efficiency re booking and welcome to site.
Got the impression that the company running the site were more interested in selling their holiday homes and did not care at all for those using the touring pitches.

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Ik was blij met Nothing

Ik was niet blij met Everything nobody there to give us key code etc overcrowded tents up close to motorhomes with engine running . We had to find the only place left next to the rubbish bins. This dump is a fire risk a health hazard and I should really report it

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Ik was blij met Very nice and quiet campsite.

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Ik was blij met Co-op 1/4 mile away nice walk very nice staff at the co-op.
Access to a very clean beach.
Good views away from site

Ik was niet blij met No organising
No plot number
No key code
No staff on a Thursday
No phone number contact after 5 pm
Visitors staying to 6 pm should have left at 11 am waiting for the there pitch....
Too crowded

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