Mi è piaciuto Disappointing customer service and lack of follow-up Unfortunately, I was unable to use my booked pitch because I mistakenly went to the wrong campsite. I contacted the campsite by email twice to explain what had happened, but received no response. After waiting for over a month, I called them directly. The response was very positive, and I was assured that my issue had not been forgotten. However, despite that conversation, I have still not received any further communication, refund, partial refund or goodwill gesture. I understand that mistakes happen, and I was hoping the campsite would show some understanding and at least follow up on the matter. Unfortunately, the lack of communication and follow-through has been disappointing. As I never actually stayed at the campsite, I cannot comment on its facilities or the quality of the pitches. This review reflects my experience with customer service and the handling of my booking issue.

La consiglierò agli amici Tornerò volentieri