Clean facilities most staff were friendly
Ella D.
Confermata
- Piazzola roulotte/camper Warren su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Liked that there was so much to do for children and got entertainment I’ve the evening’s.
Facilities were clean and looked afterNon mi è piaciuto: My child did the wipe out 2.0 activity but as there were so many kids in the group only got to go on the inflatable 4 times which doesn’t feel like a good value for the price paid!
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Nice clean facilities and friendly staff,good entertainment
Non mi è piaciuto: Very long wait at on site chip shop when busy as they only process one order at a time, there are multiple staff serving one order instead of splitting up and dealing with multiple orders at the same time
Hi, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Ty Mawr. I will share your comments regarding the fish and chip shop with our Food & Beverage Manager and ask that they investigate this further.
We hope to see you again in future. ^AB
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: The club house and food was really nice in the boathouse,
Non mi è piaciuto: The shower block was disgusting, very dirty ,the pot washing area was stinking people even left food in the sinks flies swear a bin with no lid .would only recommend if staying in a caravan.no internet on camp site ,
Hi, thanks for taking the time to leave your review.
I'm sorry you were left feeling disappointed by some aspects of your stay and I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further, as well as implementing additional cleaning checks.
^AB
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Activities and play area for kids.
Non mi è piaciuto: Water in swimming pool dirty and cloudy.
Noticed people by the pool drinking alcohol and not being told off.
Rubbish around the tourer area including broken bottles of beer.
Music and loud noise well after 22.00.
Hi, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Ty Mawr, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Everything staff were friendly
Vicki C.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Everything staff were friendly
Non mi è piaciuto: –
Hi Vicki,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Overall very good exept for chippy . Will definately use again
huw j.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Very good plenty for grandkids to do.Food in Boathouse was very good at resonable prices and a platefull .
Non mi è piaciuto: Fish &Chip shop absolutely disgusting . First went in wanted £9.50 for a fish not much more than a gold fish gave it a miss .
Asked for 3 jumbo chips and curry and one jumbo chips & gravy . Sorry don't have trays . Everything wrapped separate . Not very easy with small kids . Anyway had to wait 15 mins for order. When got order only 1 x jumbo sausage 3 missing. Then staff tried calling me liar that i only ordered 1 jumbo. Which other people in shop said they heard what id ordered and attitude of staff was terrible . Otthem in the end after asking for my £40 back so i could get them from chip shop across road in other Park . It even got worse in all the chips had over the years they were the worst . All soggy with black bits all over they must change the cooking oil at end of each season. . They were so bad the seagulls even left them .
Hi Huw, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Ty Mawr. I will share your comments regarding the fish and chip shop with our Food & Beverage Manager and ask that they investigate this further, I'm very sorry that this was your experience on this occasion.
We hope to see you again in future. ^AB
Pitches quite flat
Kathy F.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità (grande)
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Pitches quite flat
Non mi è piaciuto: –
Hi Kathy,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Great site
STEPHEN M.Confermata
- Piazzola roulotte/camper Warren su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Great pitch, loads for kids to do but a little expensive.
Lots to do in the surrounding areaNon mi è piaciuto: Food and drinks were expensive on site. No Wi-Fi and poor signal in the area
Hi Stephen,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
It’s disappointing to hear you did not find our bar and restaurant reasonably priced. We always aim to provide something suitable for all budgets with ever changing offers throughout the season, as well as staying competitive with the local area.
We look forward to hopefully welcoming you back in future. ^AB
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Lovely clean grounds, very helpful staff,
Non mi è piaciuto: Weak signal for WiFi, unable to connect majority of the time
Hi, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Ty Mawr and hope to see you again soon! ^AB
Brilliant site, clean facilities, Plenty of activities to do
Maxine M.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Campsite was brilliant all round, plenty to do for the kids and also enough in the evening for the adults. All the staff were lovely and so helpful.
Non mi è piaciuto: I’d just say 10am check out for touring is a little early when the earliest time to check in is 2pm. Just an extra hour would be great for touring check out.
Hi Maxine, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Ty Mawr and hope to see you again soon! ^AB
Hi Ella,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
I will share your comments regarding the wipe-out activity with our Activity Manager and ask that they investigate this further.
We look forward to hopefully welcoming you back in future. ^AB