Great place for a short stay 1week
Ben S.
Confermata
- Piazzola roulotte/camper Warren su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Really clean site with lots to do
Staff were really friendly and helpfulNon mi è piaciuto: Bit pricey for the activities
Pitches were just a bit to close together with a young baby we felt for the people next to us !!!
Could be better
Lucy M.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: The entertainment was great !
Losts to offer on site although alot you had to pay extra, which I felt wasn't very fair. But good variety of activities to explore.Non mi è piaciuto: The pitches, we was on a tent pitch ,I feel like considering where it is in Wales a very windy environment, it need to have sections, My advice coming from a very experienced on site camper , bushes like hedge bushes to section the pitches which would create wind barriers. Alot of people's tent got destroyed which cost a lot of money and had no choice but to leave earlier. It's just too open of a field . I just feel life if your wanting 50 pounds a night per pitch up you need safety measures in place for campers just something simple like bushes to help wind guarding.
Hi Lucy, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Ty Mawr, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Overall was great. If you have kids it's perfect.
Louise C.Confermata
- Piazzola roulotte/camper Warren su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Took my sister and my nephew in my campervan for his birthday. He had a great time as did we. So much to do we didn't stop. My nephew is severely autistic so the fact that we could book activities in advance and tel him the plans was a godsend as he has to know what's going on each step of the way. Perfect for kids, reminded me of the holidays we had as kids on the coast of Wales. Loads of fun.
Non mi è piaciuto: The only thing I didn't like was how manic the pool was. Bit much for us and you need 20pence for the locker and the desk won't give you change. Once you put the money in you can not re open the locker to put more stuff in as it eats the money and you don't get it back so have to find more change. The internet is terrible, we have our own WiFi on the van but it's only as good as the signal and that's bad. Their free WiFi isn't any better
Hi Louise,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We look forward to hopefully welcoming you back in future. ^AB
Facilities were good. Entertainment, showers, toilets. Shame the swimming pool …
Jess s.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Facilities were good. Entertainment, showers, toilets. Shame the swimming pool was out of use for 2 of the days we stayed.
Non mi è piaciuto: Pool out of use for 2 days.
Nothing to do with the site but the amount of children un supervised on play areas, swearing and rocking the slide made it not overly safe for our younger children.
Hi Jess, thanks for taking the time to leave your review.
I will take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Touring site not child freiendly
Anita W.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità (grande)
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: Available entertainment and children park areas.
Friendly staff.Non mi è piaciuto: Touring area Not child friendly.
No facilities to shower/bath babies and young children. Water in showers either red hot or cold. My child would have burnt themselves. I had a cold shower. Totally unacceptable.
Swimming pool
Insufficient changing rooms. Only 1 baby changing room.
Hi Anita, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Ty Mawr, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
-
Traduci (Creato tramite Google Translate)Mi è piaciuto: Every thing great location
Non mi è piaciuto: –
Hi,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Great site, great customer relations
Laura G.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
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Traduci (Creato tramite Google Translate)Mi è piaciuto: The site has massively improved since last year! The showers and toilets are brilliant, the separate shower cubicles are amazing! The entertainment is brilliant, plenty for everyone. Swimming pools good, restaurants are good. Pizza is amazing. We really enjoyed ourselves and can’t wait for next time!
Non mi è piaciuto: Only neg is the wifi, would be good to access it in the meadows
Hi Laura,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Everything close by, good activities, food and staff all friendly.
Sian M.Confermata
- Piazzola roulotte/camper Warren su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
-
Traduci (Creato tramite Google Translate)Mi è piaciuto: Everything close by, good activities, food and staff all friendly.
Non mi è piaciuto: –
Hi Sian,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Site over the road better value for money
Stephen J.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità (grande)
- La consiglierò agli amici Tornerò volentieri
-
Traduci (Creato tramite Google Translate)Mi è piaciuto: Touring pitch good .
Shower block spot onNon mi è piaciuto: Price in complex
Hi Stephen,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Not a lot
Helen F.Confermata
- Piazzola roulotte/camper Meadows su erba con elettricità
- La consiglierò agli amici Tornerò volentieri
-
Traduci (Creato tramite Google Translate)Mi è piaciuto: Not a lot
Non mi è piaciuto: Everything way to expensive food shop ect and kids entertainment way out of our budget feel sorry for bigger families it’s like living in London prices not for us needs to reduce all food in boathouse appauling
Hi Helen, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Ty Mawr, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Hi Ben,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB