A aimé Lovely people on arrival and lovely clean site really good shower and toilet unit really clean and warm we would definitely stay here again.

N'a pas aimé Nothing everything was perfect.

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A aimé Liked this site when booking but on arrival our 1 night stay on a gravel pitch with electric turns out to be a wet soggy muddy patch of grass on the side of a road, when icomplained in an email about what happened we was lied to twice once saying it was available but we chose to go on the soggy grass then they said that the person in our pitch would of moved and let us go there well two different stories all from Richard, no offer of any refund at all or an apology this cost me £42.50 to camp on soggy wet muddy grass wow this company really knows how to treat there customers, see photos for evidence, not going to recommend this campsite just going to let others no the truth about what happened to us ,thank God it was only one night we was staying.

N'a pas aimé Paying £42.50 for a gravel pitch with electric and being told our pitch that we booked 3 months in advance was given to someone else and now we was camping on wet soggy muddy grass on the edge of a road and was unable to sit outside and have a fire pit and relax after a busy day which ended up in us both having a really horrible night's sleep,the road in to the site is full of pot holes the road was terrible,the shower and toilet area was dirty aswell definitely not been cleaned for people going to get ready for there day out, the worst thing about this site was being lied to by the owner in 2 different emails.

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Réponse du gestionnaire : In response to your review so others reading this get a fair and balanced overview as there always two sides to every story. Firstly, we are sorry you did not enjoy your nights stay at Moss Howe Farm Campsite. We and all of our staff at Moss Howe work very hard to make our campsite the 'little gem' that most of our customers rave about after leaving. The vast majority of the 334 reviews are testament to this with review after review about how friendly and accommodating the wardens are. Certainly not in anyway the picture that has been painted here and we will not have our valued staff called liars. Unfortunately, these particular guests did not engage with our staff to let them know they were unhappy. If they had, as our wardens who are extremely diligent would have sorted this our straight away. In addition, no mention was made the following morning and it took them nearly a full week to make any sort of contact with us. Moss Howe Farm campsite is a beautiful little secluded campsite. It's clearly not for everyone! But if you like an off the beaten track campsite, with traditional values and great customer service then please do give us a try. You won't be dissapointed.

A aimé Brilliant camping site

N'a pas aimé This site has everything

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A aimé Love this campsite so clean and theres the river stour for swimming and canoeing.

N'a pas aimé Nothing this campsite is just the best

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