A aimé I would like to give 0 star but there is no option for that.Honestly, there was very little to like about this experience. The overall experience was extremely disappointing and nowhere near what I expected. The service and overall quality were very poor, and I left feeling frustrated and dissatisfied. I expected a much better standard, but unfortunately, this experience was a complete letdown. I would not recommend this place to anyone based on my experience.

N'a pas aimé The management was extremely disappointing, especially the owner's rude and disrespectful behaviour towards us. The way we were treated was completely unacceptable and unprofessional. Instead of treating customers with basic respect and courtesy, the owner made the whole experience unpleasant and stressful. Good management should be about respecting customers, handling situations professionally, and making people feel welcome. Unfortunately, that was not our experience at all. The owner's attitude reflects very poorly on the overall management of this place. I strongly believe that customer service and management standards need serious improvement. No customer should have to put up with such rude treatment.

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Réponse du gestionnaire : Agh - it's a shame that you haven't given the true picture of what happened. We were very saddened that after turning up late - you proceeded to play your music very late at night, loudly, together with talking noisly when everyone else on the touring field was trying to sleep. We do have a quite park noise policy after 10pm and if guests persist to keep music playing loudly then unforutnatly due to the fact we'd also had guests complaining, we had to approach you. If you see from all our other reviews, we are consistently marked extemely highly for our cleanilness, friendly welcome, customer service and general attitude to customers. What you also failed to make clear to others that are reading this review, is that after putting your tent up, you then proceeded to light a fire directly on the grass, burning the grass completely. It's lucky that the dry weather has passed otherwise you could have set the whole tenting field alight. We don't mind barbecues or fires at all - but people generally have the resepct to light these fires in a firepit or suitable container, so that the fire is well abvoe the grass on legs. Your fire was on the grass direclty on the floor which we couldn't believe to be honest - which is why we then approached you about it. We will now have to dig this patch of ground up and re-seed this section, which is what we told you when we apprached you. It would have been respectful if you'd just asked us first and we could have provided you with a firepit.