A aimé Good location to beachs

N'a pas aimé Not happy with having to pay for electric when this is sold as fully serviced pitch never come across this before, also the drainage point for the pitch and most of them was on the other side of a metal boarder/edging making drainage for waste pipe not possible not best design

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Réponse du gestionnaire : We would just like to clarify a couple of points regarding our facilities. All of our drainage points are positioned on the left-hand side of the pitch, which is standard practice across our UK sites. We appreciate that the positioning may not have suited your particular set-up, but this is our established layout. Regarding the electricity, our pitches operate on a fair-usage meter, which includes 10 units of electricity per day. We find this is sufficient for the vast majority of guests and helps us keep our pitch prices as competitive as possible. For those who wish to use more, additional electricity is available at a very reasonable rate of 22p per unit. We have found that most guests appreciate this system, as it means that those who use less electricity are not effectively subsidising guests who are heavier users. We believe this is a fairer approach for everyone. We would also like to point out that our electricity arrangements and fair-usage allowance are clearly explained on our website before booking. This information is also provided on third-party booking platforms, including Pitchup.com, so guests can be aware of the arrangements before confirming their reservation. We are sorry that these arrangements were not what you expected, but we do appreciate your feedback and hope you enjoyed other aspects of your stay. Pinecones