A aimé camping grounds themselves are pretty good

N'a pas aimé Owner was rude, aggressive and completely unreasonable, as well as incompetent. Pitches were moved without explanation and the owners on multiple occasions berated me for using Pitchup instead of booking directly. The campsite doesn't feel like a standard, relaxed, camping atmosphere, it's tightly controlled and stifling. Many other visitors complained to me about how many rules there are, and the owner poking around their camps, checking cars and a few missed the old owners. The new management are obviously out of their depth and can't handle the flexibility required to do the job. Do yourself a favour and go to a proper campsite with flexible chilled out management instead.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : We feel it is important to clarify the circumstances for future guests. Your check-in time was 2pm, but you arrived at around 10am. Despite this, we offered you an early check-in as a gesture of goodwill but you refused. You then parked two vehicles in our arrivals and departures area, preventing other guests from accessing the site. When asked to move them, you subsequently parked in front of our neighbour’s access and intended to leave the vehicle there for the day. We could not allow this, as it would have obstructed our neighbours driveway. We offered to refund your booking, which you declined. During your stay, we received complaints about your noise, behaviour around other guests’ pitches and vehicles obstructing a passing point required by other guests, caravans and emergency vehicles. Three vehicles were also parked around your pitch, including an additional vehicle that had not been fully paid for. We want Cambrose to be relaxed and welcoming, but we also have a responsibility to maintain safe access, respect our neighbours and ensure every guest can enjoy their stay. The issues raised with you were not about being unnecessarily restrictive; they were about basic site rules, safety and consideration for others. We wish you well with your future camping trips.