A aimé A small friendly campsite with pitches for motorhomes Although reception spoke little English they did everything they could to make us welcome. The site was clean and well kept

N'a pas aimé No WiFi (only around reception) No restaurant or take away on site. Had a food truck that came once a week on a Saturday

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Réponse du gestionnaire : Dear Ellen, Thank you for taking the time to share your experience and for recommending Camping La Marzelle to other travellers. We are delighted to read that you enjoyed the friendly atmosphere of our campsite, the cleanliness of the facilities and the warm welcome you received. Your kind words about our team and the upkeep of the campsite are greatly appreciated. Camping La Marzelle is a small, peaceful family campsite where guests come to relax and enjoy a quiet holiday. As indicated on our website, we do not have a restaurant or snack bar on site, and Wi-Fi is available around the reception area. Thank you again for your feedback. We wish you all the best and hope to welcome you back to the Vendée in the future. Kind regards, La marzelle

A aimé The pitch was spacious

N'a pas aimé Only 1 shower/toilet block Gents toilet were always dirty no toilet roll Ladies toilets also no toilet roll floor always wet from showers Showers too small nowhere to sit down to get dressed hair. The showers lasted 40 seconds and you had to push the button difficult when washing your hair Hairdryers in ladies toilets also one had tape around the hose the other no hose at all was broken Laundry room was filthy washing machine door and where you put the powder disgusting. Complained at main reception who said there was a launderette all the road. Swimming pool had a flume but was not allowed to use it most of the time as not enough life guards on duty

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Réponse du gestionnaire : Hi there, Thank you for sharing your honest feedback with us. We’re very sorry to hear about the issues you experienced with the toilet and shower facilities, as well as the cleanliness of the launderette and the condition of the equipment provided. This is certainly not the standard we expect to maintain, and we understand how frustrating and disappointing this must have been during your stay. Please be assured that your comments will be shared with the relevant team for internal review. We hope there have been certain aspects of your stay you have been able to enjoy and we are able to welcome you back to one of our parks in the future. ^SR

A aimé The pitch was large The site was clean and tidy The facilities was well spaced out The reception staff was kind, informative, friendly and went above and beyond by posting a postcard as there wasn’t a post box on site for my granddaughter It was nice that younger members of the park staff undertook the activities Chris from animal adventures was really knowledgeable about the animal he cared for and was also really good with the children in the group activity The park had a nice relaxing feel about it

N'a pas aimé The onsite shop was really expensive £1.50 for 1 pint of milk Limited menu on the onsite restaurant

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A aimé Lovely pitches clean and well maintained. Really nice for walkers and very dog friendly. Check in all done by phone would have been nice for a welcome from someone.really nice swimming pool and the fun hour was great the kids loved it.

N'a pas aimé The main clubhouse was nice limited menu . Could benefit with having a take away chippy In the swimming pool could do with a swimming costume spinner

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Réponse du gestionnaire : Thank you from all of the team for such a nice review.