A aimé Not alot

N'a pas aimé Low water pressure ment showers etc wasn't available. Not hope valleys fault but no communication before hand was very poor. We have a campervan and could have filled up before we left home. Also it seems that they have a dislike to dogs as they gave an ultimatum to the people camped opposite us about their dog barking. We only heard this dog barking twice both times when someone or when our dog went passed. Sorry we won't book again next year when we return to Hope.

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Réponse du gestionnaire : Hi Leslie It is a real shame that you didn't enjoy your stay. At no point did you raise any issues with us, we are a very friendly team and do our upmost to help all customers with anything they may need with (jump leads / first aid kits / ice / tea towels / walking routes etc). If you wanted to fill your van with water we could have done that. Regarding the intermittent drop in water pressure that impacts the whole valley... We do include this on the welcome email that goes to customers 2 days prior to arrival. And you will have seen on-site our information about the large investment that we (not Severn Trent who are actually responsible) are making to make improvements for our customers. Your wife though did seemed to very much enjoy her hot shower and the free hair dryers.... I know this as she was in the shower block when I was cleaning it.... Regarding another customer's dog..... we welcome 'well behaved dogs' and have had 144 bookings with dogs this summer. The booking you refer to is the only one that has breached T&C's and caused a disruption to the site. It was barking a lot during the site quiet hours and could be heard across the entire site. The owner was struggling to hold the dog back when I spoke with her, and she decided to leave when we asked her to comply with our T&C's. Your 1/10 review seems rather unfounded!

A aimé Fantastic location little shop on site for all your essentials. Path to castle and bay. Fantastic short break

N'a pas aimé Nothing

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A aimé Best cleanest camp we have stayed at.

N'a pas aimé Nothing

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Réponse du gestionnaire : Many thanks for your kind review and recommendation. We hope you visit again soon.

A aimé Nice Flat dry pitch close to shower toilets and pub. Fantastic range of food and drinks. The Breakfast is a must. The staff gave great service.

N'a pas aimé Waiting for showers and lack of in use sign on doors.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your feedback! We’re glad you enjoyed the pitch, breakfast, and our team’s service. We appreciate your comments about the showers and signage and will look at ways to improve. We hope to welcome you back soon!