A aimé N/A

N'a pas aimé We were meant to be staying at Garton Caravan Park on the 17th but chose to leave shortly after arrival due to the following reasons. We initially struggled to find the park due to the lack of signs and had to pass by numerous times. Once we found the park we couldn’t find anywhere to check in or anyone to speak to regarding our booking and the camps facilities etc. We chose a plot which had the least camber but our van was still not level. This, along with the loud traffic noise, would’ve impacted our sleep. The toilet and shower facilities lacked amenities. There was no toilet roll in either cabin or anywhere to dry our hands. I understand the park was recently taken over, however, I do not believe our stay would’ve been worth £30 even if we stayed. Owner said we would be refunded minus our booking fee but has not sent the money

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Réponse du gestionnaire : Hi as your booking says when u book via pitchup you don’t get any refunds 1 week prior to arrival sorry u feel this way